TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesome! It was a great experience! first time doing it alone due to waiting till the last minute but turbo tax was resourceful and helped me get it done without any issue!
Date published: 2021-05-17
Rated 4 out of 5 by from turbotax is efficient and pretty simple to navigat it is helpful and I was able to get it done in a short amount of time
Date published: 2021-05-17
Rated 5 out of 5 by from Really helped me out Really helped me out on my first self-employed return. Wasn't sure which forms to use and which deductions. Everything was straight forward and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Resource The process is fast and accurate. The information stored from previous years helps to streamline and guide me through the end. Features for how to look at any changes or updates seems to be effective and reliable.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great Very comprehensive tax filing software. Will probably use again as some point in the future.
Date published: 2021-05-17
Rated 2 out of 5 by from Unemployment -other income source It took me 5 hours to investigate what this Other Income Source was coming from and it was a negative amount. In that area of need more information, it would have been helpful to be able to take me to that area of the form. I had to look at the state form, to then go to the federal form, to then watch the video. This was a common enough item that you created a video for it should had been easier or that information should have flowed through. Also, the name on that was my name when it was my husband that it was under. My name is first on the form, which I am assuming why my name is listed?
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly I have used H&R block for years. They made it so hard to navigate without paying twice as much for their "professionals". Tax's are hard enough so I tried Turbo Tax and I am so glad I did!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome I was easy to used help me with step by step instructions. I had access to a tax professional if I needed. that is a nice feature.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Easy to use, helped out with my returns. Everything was clear and helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from No instructions to mail after e-file rejected My e-file was rejected. When I downloaded and printed the return, I did not get the usual filing instructions page. So, I had to look up the addresses of where to file.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! It was a great experience! first time doing it alone due to waiting till the last minute but turbo tax was resourceful and helped me get it done without any issue!
Date published: 2021-05-17
Rated 4 out of 5 by from turbotax is efficient and pretty simple to navigat it is helpful and I was able to get it done in a short amount of time
Date published: 2021-05-17
Rated 5 out of 5 by from Really helped me out Really helped me out on my first self-employed return. Wasn't sure which forms to use and which deductions. Everything was straight forward and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Resource The process is fast and accurate. The information stored from previous years helps to streamline and guide me through the end. Features for how to look at any changes or updates seems to be effective and reliable.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great Very comprehensive tax filing software. Will probably use again as some point in the future.
Date published: 2021-05-17
Rated 2 out of 5 by from Unemployment -other income source It took me 5 hours to investigate what this Other Income Source was coming from and it was a negative amount. In that area of need more information, it would have been helpful to be able to take me to that area of the form. I had to look at the state form, to then go to the federal form, to then watch the video. This was a common enough item that you created a video for it should had been easier or that information should have flowed through. Also, the name on that was my name when it was my husband that it was under. My name is first on the form, which I am assuming why my name is listed?
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly I have used H&R block for years. They made it so hard to navigate without paying twice as much for their "professionals". Tax's are hard enough so I tried Turbo Tax and I am so glad I did!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome I was easy to used help me with step by step instructions. I had access to a tax professional if I needed. that is a nice feature.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Easy to use, helped out with my returns. Everything was clear and helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from No instructions to mail after e-file rejected My e-file was rejected. When I downloaded and printed the return, I did not get the usual filing instructions page. So, I had to look up the addresses of where to file.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 719