TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Product but not this year! Lots of missing info of what needs to happen for certain taxpayers - so there were some places it asks for info and then it days 2don't fill in that info and doesn't tell you where to enter it. On another spot- if you pay online for the state tax to the state, there isn't a check box or bullet point to say it was paid outside of turbo tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Very helpful and got my taxes done way quicker than normal.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome - even for 1st timers! TurboTax is awesome - even for 1st timers! I found the directions to be easy to follow and the help to include what I needed.
Date published: 2021-05-17
Rated 5 out of 5 by from it was good It was good and helpful, a learning experience for sure!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes it all super easy. Turbo Tax holds your hand and does both federal and state tax forms to make the process super easy for those like me - who aren't great at these things!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Easy to Use Overall a very good product for the price. Fairly easy to use if you have all of your paperwork handy. I feel that I did receive the most deductions I could with this product and the help feature is pretty good.
Date published: 2021-05-17
Rated 5 out of 5 by from They make it so easy... i'm a tax professional now extremely user friendly and easy to use.. I feel like a tax expert now
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Pleased as always - have used for years. Prefer to use the disk than doing online
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes taxes easy! Turbo Tax turns over every rock, so you don't have to. Helpful tips and info along the way make filing taxes easy and understandable.
Date published: 2021-05-17
Rated 3 out of 5 by from Website took me in circles & help-bots no help Website wasn't working well this year. I would complete a section (it said "complete") but the website kept taking me back to the beginning again and again and again. Made me re-enter my info over and over. I inquired with the Help-Bots but no answers were found there, in fact the Help-Bots response wasn't even relevant to my question! What's going on?!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 718
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Product but not this year! Lots of missing info of what needs to happen for certain taxpayers - so there were some places it asks for info and then it days 2don't fill in that info and doesn't tell you where to enter it. On another spot- if you pay online for the state tax to the state, there isn't a check box or bullet point to say it was paid outside of turbo tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Very helpful and got my taxes done way quicker than normal.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome - even for 1st timers! TurboTax is awesome - even for 1st timers! I found the directions to be easy to follow and the help to include what I needed.
Date published: 2021-05-17
Rated 5 out of 5 by from it was good It was good and helpful, a learning experience for sure!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes it all super easy. Turbo Tax holds your hand and does both federal and state tax forms to make the process super easy for those like me - who aren't great at these things!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Easy to Use Overall a very good product for the price. Fairly easy to use if you have all of your paperwork handy. I feel that I did receive the most deductions I could with this product and the help feature is pretty good.
Date published: 2021-05-17
Rated 5 out of 5 by from They make it so easy... i'm a tax professional now extremely user friendly and easy to use.. I feel like a tax expert now
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Pleased as always - have used for years. Prefer to use the disk than doing online
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes taxes easy! Turbo Tax turns over every rock, so you don't have to. Helpful tips and info along the way make filing taxes easy and understandable.
Date published: 2021-05-17
Rated 3 out of 5 by from Website took me in circles & help-bots no help Website wasn't working well this year. I would complete a section (it said "complete") but the website kept taking me back to the beginning again and again and again. Made me re-enter my info over and over. I inquired with the Help-Bots but no answers were found there, in fact the Help-Bots response wasn't even relevant to my question! What's going on?!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 718