TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from I'll be using another software next year I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to print forms and unable to get support Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by from Live Help is sub-par and not worth the money I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbox tax is the simplest way to file taxes Very happy with how easy it is to file taxes with this program. I have been using it for the past couple of years and have not had any problems.
Date published: 2023-04-18
Rated 4 out of 5 by from Takes some massaging to get it done TurboTax keeps going over the same info over and over again. Making you fill everything out or at least look at it something like 5 times.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Easy Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is a go I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesoms It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by from Wow, so much better than other software! I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 716
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from I'll be using another software next year I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to print forms and unable to get support Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by from Live Help is sub-par and not worth the money I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbox tax is the simplest way to file taxes Very happy with how easy it is to file taxes with this program. I have been using it for the past couple of years and have not had any problems.
Date published: 2023-04-18
Rated 4 out of 5 by from Takes some massaging to get it done TurboTax keeps going over the same info over and over again. Making you fill everything out or at least look at it something like 5 times.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Easy Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is a go I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesoms It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by from Wow, so much better than other software! I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 716