TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
ClintBtaxreturns from
TurboTax is
TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by
Phoenixcc from
I'll be using another software next year
I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by
Patrick Ozzy from
Unable to print forms and unable to get support
Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by
Tony4Ali from
Live Help is sub-par and not worth the money
I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
Rated 5 out of 5 by
angelqueen23 from
Turbox tax is the simplest way to file taxes
Very happy with how easy it is to file taxes with this program. I have been using it for the past couple of years and have not had any problems.
Date published: 2023-04-18
Rated 4 out of 5 by
RonCher61 from
Takes some massaging to get it done
TurboTax keeps going over the same info over and over again. Making you fill everything out or at least look at it something like 5 times.
Date published: 2023-04-18
Rated 5 out of 5 by
Jacquie28562 from
Very Easy
Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
minceyG79 from
Turbotax is a go
I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by
Wilber2023 from
Turbo Tax is awesoms
It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by
Ina L from
Wow, so much better than other software!
I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
All TurboTax® Offerings Reviews - Page 716
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ClintBtaxreturns from
TurboTax is
TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by
Phoenixcc from
I'll be using another software next year
I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by
Patrick Ozzy from
Unable to print forms and unable to get support
Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by
Tony4Ali from
Live Help is sub-par and not worth the money
I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
Rated 5 out of 5 by
angelqueen23 from
Turbox tax is the simplest way to file taxes
Very happy with how easy it is to file taxes with this program. I have been using it for the past couple of years and have not had any problems.
Date published: 2023-04-18
Rated 4 out of 5 by
RonCher61 from
Takes some massaging to get it done
TurboTax keeps going over the same info over and over again. Making you fill everything out or at least look at it something like 5 times.
Date published: 2023-04-18
Rated 5 out of 5 by
Jacquie28562 from
Very Easy
Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
minceyG79 from
Turbotax is a go
I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by
Wilber2023 from
Turbo Tax is awesoms
It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by
Ina L from
Wow, so much better than other software!
I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
All TurboTax® Offerings Reviews - Page 716
Date published: 2023-04-18