TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Always satisfied with Turbo Tax. we have been using TurboTax for 15 years, never tried anything else
Date published: 2023-04-18
Rated 5 out of 5 by from Works as designed It makes filing taxes quick and fairly easy. Plus they offer help with complicated tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by from Great job Turbo tax Easy peasy. An accurate! Thanks for making it so..
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Worked Great! Turbo Tax worked smoothly each time I signed out and back in to look up information.
Date published: 2023-04-18
Rated 1 out of 5 by from Use any other site Turbotax gives you a free option but then once you get through putting all your information in they force you to "upgrade" which then takes a considerable amount out of your refund in the end. I rate Turbotax 0.5/10 Will never use this site again and will tell everyone I know to stay away from this bogus website.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax makes it easy We have used Turbo Tax for several years. The helpful hints are very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from I'll be using another software next year I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to print forms and unable to get support Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by from Live Help is sub-par and not worth the money I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 713
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always satisfied with Turbo Tax. we have been using TurboTax for 15 years, never tried anything else
Date published: 2023-04-18
Rated 5 out of 5 by from Works as designed It makes filing taxes quick and fairly easy. Plus they offer help with complicated tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by from Great job Turbo tax Easy peasy. An accurate! Thanks for making it so..
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Worked Great! Turbo Tax worked smoothly each time I signed out and back in to look up information.
Date published: 2023-04-18
Rated 1 out of 5 by from Use any other site Turbotax gives you a free option but then once you get through putting all your information in they force you to "upgrade" which then takes a considerable amount out of your refund in the end. I rate Turbotax 0.5/10 Will never use this site again and will tell everyone I know to stay away from this bogus website.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax makes it easy We have used Turbo Tax for several years. The helpful hints are very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from I'll be using another software next year I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to print forms and unable to get support Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by from Live Help is sub-par and not worth the money I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 713