TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Kolc Family from
Always satisfied with Turbo Tax.
we have been using TurboTax for 15 years, never tried anything else
Date published: 2023-04-18
Rated 5 out of 5 by
Playball_Nate from
Works as designed
It makes filing taxes quick and fairly easy. Plus they offer help with complicated tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by
BabsHW from
Great job Turbo tax
Easy peasy. An accurate! Thanks for making it so..
Date published: 2023-04-18
Rated 5 out of 5 by
DaisyPansy from
Turbo Tax Worked Great!
Turbo Tax worked smoothly each time I signed out and back in to look up information.
Date published: 2023-04-18
Rated 1 out of 5 by
Brandt0927 from
Use any other site
Turbotax gives you a free option but then once you get through putting all your information in they force you to "upgrade" which then takes a considerable amount out of your refund in the end. I rate Turbotax 0.5/10 Will never use this site again and will tell everyone I know to stay away from this bogus website.
Date published: 2023-04-18
Rated 4 out of 5 by
Little One 58 from
Turbo Tax makes it easy
We have used Turbo Tax for several years. The helpful hints are very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
ClintBtaxreturns from
TurboTax is
TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by
Phoenixcc from
I'll be using another software next year
I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by
Patrick Ozzy from
Unable to print forms and unable to get support
Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by
Tony4Ali from
Live Help is sub-par and not worth the money
I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
All TurboTax® Offerings Reviews - Page 713
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kolc Family from
Always satisfied with Turbo Tax.
we have been using TurboTax for 15 years, never tried anything else
Date published: 2023-04-18
Rated 5 out of 5 by
Playball_Nate from
Works as designed
It makes filing taxes quick and fairly easy. Plus they offer help with complicated tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by
BabsHW from
Great job Turbo tax
Easy peasy. An accurate! Thanks for making it so..
Date published: 2023-04-18
Rated 5 out of 5 by
DaisyPansy from
Turbo Tax Worked Great!
Turbo Tax worked smoothly each time I signed out and back in to look up information.
Date published: 2023-04-18
Rated 1 out of 5 by
Brandt0927 from
Use any other site
Turbotax gives you a free option but then once you get through putting all your information in they force you to "upgrade" which then takes a considerable amount out of your refund in the end. I rate Turbotax 0.5/10 Will never use this site again and will tell everyone I know to stay away from this bogus website.
Date published: 2023-04-18
Rated 4 out of 5 by
Little One 58 from
Turbo Tax makes it easy
We have used Turbo Tax for several years. The helpful hints are very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
ClintBtaxreturns from
TurboTax is
TurboTax was simple to operate through and when there was a question, the customer service was there to explain any questions in detail and help navigate through. Thanks TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by
Phoenixcc from
I'll be using another software next year
I've been using Turbo Tax for 9+ years and while the software gets a little easier Im doing the taxes myself so paying the fees for not just Federal this year but expenses plus state has gotten out of hand.
Date published: 2023-04-18
Rated 1 out of 5 by
Patrick Ozzy from
Unable to print forms and unable to get support
Unable to print forms and unable to get support on the issue. How am I supposed to mail the forms to the IRS now? I paid TurboTax to file my return, in which printing the forms is an integral part. How can I get a refund?
Date published: 2023-04-18
Rated 1 out of 5 by
Tony4Ali from
Live Help is sub-par and not worth the money
I had to explain that I knew I was eligible and met all requirements for a higher deduction and read from IRS articles in order to get help in any way, I was told I should file an extension even though I was done and only needed to know how to enter it in the software correctly in order for it to take, I finally was given a job-aid that worked.
All TurboTax® Offerings Reviews - Page 713
Date published: 2023-04-18