TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from mostly good If entries have been made to determine if itemization is the better route to take, those entries should be disregarded by the software if the standard deduction is better. I spent >1 hour stuck in an error loop because there was an issue with "calculations" then spent >1 hour waiting for online help to be told to delete the entries.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for over 10 years and have been highly successful.
Date published: 2022-04-19
Rated 1 out of 5 by from Not going to use them ever again I want to be able to change the form I am using before I file. IF I don't need a more complicated form but initially thought I might I should be able to downgrade and pay less without paying more money.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is not as user friendly as previous year I was really frustrated in trying to move around the return. In previous years, I believe there was a prompt for reducing the tax obligation by contributing to an IRA. You made it really difficult to go back to the contribution line and determine the difference.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy product to use I have used Turbotax for years and have save a tremendous amount money by not using a CPA
Date published: 2022-04-19
Rated 5 out of 5 by from Great service and extremely easy self service site Great self-service site. Very easy to use and will definitely recommend to others! Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by from Great Help Juan Roberto was an awesome specialist patient and very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from Last minute filing I procrastinated and waited until the last day. Each office I visited had lines of people waiting. I simply signed on to turbo tax and followed the prompts. The fee was much less and I got to do it in the convenient of my home.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Review. Useful for quickly handling taxes. Nickle and dime though if you have an elaborate situations.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Rocks The ease of Turbo Tax is amazing, and it's been my go-to method for tax preparation for over 10 years!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from mostly good If entries have been made to determine if itemization is the better route to take, those entries should be disregarded by the software if the standard deduction is better. I spent >1 hour stuck in an error loop because there was an issue with "calculations" then spent >1 hour waiting for online help to be told to delete the entries.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for over 10 years and have been highly successful.
Date published: 2022-04-19
Rated 1 out of 5 by from Not going to use them ever again I want to be able to change the form I am using before I file. IF I don't need a more complicated form but initially thought I might I should be able to downgrade and pay less without paying more money.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is not as user friendly as previous year I was really frustrated in trying to move around the return. In previous years, I believe there was a prompt for reducing the tax obligation by contributing to an IRA. You made it really difficult to go back to the contribution line and determine the difference.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy product to use I have used Turbotax for years and have save a tremendous amount money by not using a CPA
Date published: 2022-04-19
Rated 5 out of 5 by from Great service and extremely easy self service site Great self-service site. Very easy to use and will definitely recommend to others! Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by from Great Help Juan Roberto was an awesome specialist patient and very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from Last minute filing I procrastinated and waited until the last day. Each office I visited had lines of people waiting. I simply signed on to turbo tax and followed the prompts. The fee was much less and I got to do it in the convenient of my home.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Review. Useful for quickly handling taxes. Nickle and dime though if you have an elaborate situations.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Rocks The ease of Turbo Tax is amazing, and it's been my go-to method for tax preparation for over 10 years!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 705