TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I plan my life around keeping my taxes simple I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Income tax It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
Rated 3 out of 5 by from Don't like the format changes or raise in prices Turbo tax used to be so easy. I do NOT like the changes to the format. It is harder to find certain subsections. It used to take about 1 hour max to do my taxes. This year's took me about 5. I was mentally exhausted by the time I was done!! And the price is getting too expensive! Probably won't be using it again after using it for at least 12 years.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is a gift! Instructions are easy to follow, love the import data feature. Will pick up on things you should file
Date published: 2023-04-19
Rated 5 out of 5 by from Loved Turbo Tax Easy to work with, fast, and intuitive. Had to get help just to answer questions as a first timer! Claudia and Ali took me by the hand and expertly walked me through the process. So glad i chose Turbo Tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Very easy didn't have any troubles figuring it out at all
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 700
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I plan my life around keeping my taxes simple I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Income tax It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
Rated 3 out of 5 by from Don't like the format changes or raise in prices Turbo tax used to be so easy. I do NOT like the changes to the format. It is harder to find certain subsections. It used to take about 1 hour max to do my taxes. This year's took me about 5. I was mentally exhausted by the time I was done!! And the price is getting too expensive! Probably won't be using it again after using it for at least 12 years.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is a gift! Instructions are easy to follow, love the import data feature. Will pick up on things you should file
Date published: 2023-04-19
Rated 5 out of 5 by from Loved Turbo Tax Easy to work with, fast, and intuitive. Had to get help just to answer questions as a first timer! Claudia and Ali took me by the hand and expertly walked me through the process. So glad i chose Turbo Tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Very easy didn't have any troubles figuring it out at all
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 700