TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick and easy tax filing Great software, got my taxes done in an hour! Happy with my federal and state returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is Awesome Awesome. Easy to file. Very good experience. Fantastic.
Date published: 2023-03-13
Rated 3 out of 5 by from Program seem to have more glitches every year. Have used this product for over 10 years and every year there seems to be more glitches within the program that cause me more and more work. most of the problems involve missing data from previous year, but this year had some incorrect data from last year that I had to look up and correct. Will probably continue using this product but wish they would check it before selling it.
Date published: 2023-03-13
Rated 3 out of 5 by from Like to use it, frequent updates annoying! As we are retired and receive income from several sources, I like to enter each soon after they come in the mail. The problem is that almost each time I open it up, I have to down load another upgrade, which is annoying. I have even had to wait for an upgrade when going back and opening up a file from a previous year!! I wish they would either away w with the down loads or make it possible to enter items and download when closing instead of when opening up. I hope someone not only listens to this but also does something about it. I have been using TurboTax for years. and this is the most annoying thing to me about using TurboTax While I find TurboTax user friendly otherwise, I wish that they would not do so many up
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Melissa was very helpful and explained everything through the whole process. Will use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use for First Timers The help from an expert was what I needed to feel confident in filing my own taxes by myself.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax Great Experience, fast and accurate. Will use again next year.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use I have a small business and I am not at the point of hiring an accountant, so I appreciate Turbo Tax as it is easy to use and they walk me through all the steps.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks so very professional at her work thank you She was absolutely wonderful she took her time with me she was very patient we got through it and she made sure I filed my taxes she was a great customer service excellent excellent person thank you so much
Date published: 2023-03-13
Rated 5 out of 5 by from Great experience with TurboTax Business, again! Using TurboTax Business for many years. I am very pleased with it, as always. This year there is a glitch, though, I cannot pull business file from QuickBooks 2019, which is disappointing! The reason that we did not upgrade the QuickBooks is for fear of changes in the software causing trouble in our accounting workload. Every time there is any glitch in QuickBooks, it takes so much time and effort to investigate and correct!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6954
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy tax filing Great software, got my taxes done in an hour! Happy with my federal and state returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is Awesome Awesome. Easy to file. Very good experience. Fantastic.
Date published: 2023-03-13
Rated 3 out of 5 by from Program seem to have more glitches every year. Have used this product for over 10 years and every year there seems to be more glitches within the program that cause me more and more work. most of the problems involve missing data from previous year, but this year had some incorrect data from last year that I had to look up and correct. Will probably continue using this product but wish they would check it before selling it.
Date published: 2023-03-13
Rated 3 out of 5 by from Like to use it, frequent updates annoying! As we are retired and receive income from several sources, I like to enter each soon after they come in the mail. The problem is that almost each time I open it up, I have to down load another upgrade, which is annoying. I have even had to wait for an upgrade when going back and opening up a file from a previous year!! I wish they would either away w with the down loads or make it possible to enter items and download when closing instead of when opening up. I hope someone not only listens to this but also does something about it. I have been using TurboTax for years. and this is the most annoying thing to me about using TurboTax While I find TurboTax user friendly otherwise, I wish that they would not do so many up
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Melissa was very helpful and explained everything through the whole process. Will use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use for First Timers The help from an expert was what I needed to feel confident in filing my own taxes by myself.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax Great Experience, fast and accurate. Will use again next year.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use I have a small business and I am not at the point of hiring an accountant, so I appreciate Turbo Tax as it is easy to use and they walk me through all the steps.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks so very professional at her work thank you She was absolutely wonderful she took her time with me she was very patient we got through it and she made sure I filed my taxes she was a great customer service excellent excellent person thank you so much
Date published: 2023-03-13
Rated 5 out of 5 by from Great experience with TurboTax Business, again! Using TurboTax Business for many years. I am very pleased with it, as always. This year there is a glitch, though, I cannot pull business file from QuickBooks 2019, which is disappointing! The reason that we did not upgrade the QuickBooks is for fear of changes in the software causing trouble in our accounting workload. Every time there is any glitch in QuickBooks, it takes so much time and effort to investigate and correct!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6954