TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Software works but is constant up-sell the software mostly works well and I appreciate using it annually as it remembers things from previous years. what I dislike horribly about it is the constant up-selling trying to get me to buy higher levels of software or audit protection or this or that for extra significant money. The ultimate kick is that they drop the extra $25 e-file bill on you at the last possible moment. $25 just to transmit bits to the state. Pure profit for them. Every year it seems it gets more expensive, more add ons, etc. The professional people I can actually meet with and pay is getting ever closer to the same cost and I don't have to do the work.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easy to use. Easy to access, make changes, ask questions via the search.
Date published: 2023-03-13
Rated 4 out of 5 by from Old Turbo Tax was better Help was available as needed! Process worked well!
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax is a breeze Easy and fast. I used a tax service in the past, and this was easier and less expensive..
Date published: 2023-03-13
Rated 5 out of 5 by from Cool stuff Very helpful. This was my first year filing, this made it much easier
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax is Great! TurboTax was simple to use and my experience has been very good so far.
Date published: 2023-03-13
Rated 5 out of 5 by from They make it so easy for me as a business owner! GREAT! Love using Turbo Tax. They make it easy and I can look up the year before.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is awesome Tom was a great tax man and did a fantastic job on my taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent My tax preparer was very professional and took time to help me through the process
Date published: 2023-03-13
Rated 5 out of 5 by from awesome service the experience was great. We will be using this every year.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6953
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Software works but is constant up-sell the software mostly works well and I appreciate using it annually as it remembers things from previous years. what I dislike horribly about it is the constant up-selling trying to get me to buy higher levels of software or audit protection or this or that for extra significant money. The ultimate kick is that they drop the extra $25 e-file bill on you at the last possible moment. $25 just to transmit bits to the state. Pure profit for them. Every year it seems it gets more expensive, more add ons, etc. The professional people I can actually meet with and pay is getting ever closer to the same cost and I don't have to do the work.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easy to use. Easy to access, make changes, ask questions via the search.
Date published: 2023-03-13
Rated 4 out of 5 by from Old Turbo Tax was better Help was available as needed! Process worked well!
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax is a breeze Easy and fast. I used a tax service in the past, and this was easier and less expensive..
Date published: 2023-03-13
Rated 5 out of 5 by from Cool stuff Very helpful. This was my first year filing, this made it much easier
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax is Great! TurboTax was simple to use and my experience has been very good so far.
Date published: 2023-03-13
Rated 5 out of 5 by from They make it so easy for me as a business owner! GREAT! Love using Turbo Tax. They make it easy and I can look up the year before.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is awesome Tom was a great tax man and did a fantastic job on my taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent My tax preparer was very professional and took time to help me through the process
Date published: 2023-03-13
Rated 5 out of 5 by from awesome service the experience was great. We will be using this every year.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6953