TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax Works great for our family. We had zero problems until now, this screen would not accept my short reply that I thought was self explanatory.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax guided me through step by step for my first experience filing with a business.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax was great! I had a great experience with Ryan. He was very thoughtful and asked good questions.
Date published: 2023-03-10
Rated 5 out of 5 by from Been using Turbotax for many years!! Each year Turbo Tax gives me a new little challenge, but I have been able to figure out and get the taxes done. Course my situation changes too, so I am so happy to have TurboTax here to help me. I am 80 years old, So I rely on TurboTax. TURBOTAX IS AWESOME!!
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo Tax Review This is probably my 10th year using Turbo Tax. So that in itself is proof of my satisfaction with the product. It's easy to use and directs you very nicely to those areas of importance in preparing for my specific tax situation. I don't use the auto download for inputting of information/data because I am not interested in making more external connections to financial institutions then absolutely necessary. Privacy of data driven individual. I like your product. Not sure about the value of the $69 add on for privacy protection. I did it this year as a trial.
Date published: 2023-03-10
Rated 5 out of 5 by from Love Turbo Tax I have been filing via TurboTax for 7 years and never a problem. It is user friendly especially for me who is not great with numbers. I will continue to use TurboTax for its accuracy and simplicity.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is awesome I could’ve never got my taxes done without your guises help thank you
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo tax worked really well Everything was pretty straightforward things were relatively easy and I felt comfortable with how it was handled
Date published: 2023-03-10
Rated 5 out of 5 by from I was very happy with the service Kathy was great patient and very knowledgeable. I was very pleased with the service and her customer service skills were great.
Date published: 2023-03-10
Rated 1 out of 5 by from STATE TAX RETURNED, ASKED TO REFILE UNABEL TO TYPE sTATE tAX RETURNED UNABLE TO REFILE BECAUSE CAN'T TYPE ANSERS ON THE FORMS. LOCKED OUT, FRUSTRATED, DISAPOINTED WITH TURBO TAX UNRESPONSIVE TO HELPING AND RUNNING ME AROUND.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 6924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Works great for our family. We had zero problems until now, this screen would not accept my short reply that I thought was self explanatory.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax guided me through step by step for my first experience filing with a business.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax was great! I had a great experience with Ryan. He was very thoughtful and asked good questions.
Date published: 2023-03-10
Rated 5 out of 5 by from Been using Turbotax for many years!! Each year Turbo Tax gives me a new little challenge, but I have been able to figure out and get the taxes done. Course my situation changes too, so I am so happy to have TurboTax here to help me. I am 80 years old, So I rely on TurboTax. TURBOTAX IS AWESOME!!
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo Tax Review This is probably my 10th year using Turbo Tax. So that in itself is proof of my satisfaction with the product. It's easy to use and directs you very nicely to those areas of importance in preparing for my specific tax situation. I don't use the auto download for inputting of information/data because I am not interested in making more external connections to financial institutions then absolutely necessary. Privacy of data driven individual. I like your product. Not sure about the value of the $69 add on for privacy protection. I did it this year as a trial.
Date published: 2023-03-10
Rated 5 out of 5 by from Love Turbo Tax I have been filing via TurboTax for 7 years and never a problem. It is user friendly especially for me who is not great with numbers. I will continue to use TurboTax for its accuracy and simplicity.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is awesome I could’ve never got my taxes done without your guises help thank you
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo tax worked really well Everything was pretty straightforward things were relatively easy and I felt comfortable with how it was handled
Date published: 2023-03-10
Rated 5 out of 5 by from I was very happy with the service Kathy was great patient and very knowledgeable. I was very pleased with the service and her customer service skills were great.
Date published: 2023-03-10
Rated 1 out of 5 by from STATE TAX RETURNED, ASKED TO REFILE UNABEL TO TYPE sTATE tAX RETURNED UNABLE TO REFILE BECAUSE CAN'T TYPE ANSERS ON THE FORMS. LOCKED OUT, FRUSTRATED, DISAPOINTED WITH TURBO TAX UNRESPONSIVE TO HELPING AND RUNNING ME AROUND.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 6924