TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 693
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 693