TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from quick and easy Didn't need to avail experts. Everything went smoothly.
Date published: 2023-03-11
Rated 5 out of 5 by from Hello Time Saving and good for older people. I'd do it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to use Turbo Tax was really easy to use 10/10 experience.Highly recommend.
Date published: 2023-03-11
Rated 4 out of 5 by from Business Taxes with Less Pain It really helps to have the continuity from year to year. That reduces the pain of tax season tremendously. However, there are still stupid little things that the software throughs back in your lap. For example "remove expired NOLs". Why? They know better than I do when NOLs expire! So, while very helpful, I'm still looking for the bullet proof solution.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience My experience with turbo tax was great as always. My tax expert was very knowledgeable and friendly. Even with a form being delayed Iman made sure to keep me informed which i truly appreciated.
Date published: 2023-03-11
Rated 4 out of 5 by from Stupid Gamification With the Race Thing I like Turbo Tax, but I hate the stupid timer they put on it and styled it like a race. It just encouraged me to charge through my taxes, and I missed some info and had to go back and amend it. It's ultimately my responsibility, but still, feedback is feedback. Turn off the stupid race trappings.
Date published: 2023-03-11
Rated 4 out of 5 by from First time using Turbo tax. Took longer than expected to get through it all. I like the way it does the final form entries for you.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax was Great It was time consuming but I finially got through it with very little difficulty.
Date published: 2023-03-11
Rated 1 out of 5 by from Hidden fees they don't disclose u til the end Turbo tax lies and tells your your refund is gonna be one thing then adds a ton of random fees and I will probably not be filing with you again next year
Date published: 2023-03-11
Rated 5 out of 5 by from Tax at home from your easy chair I've been a Turbo Tax user for decades now, even pre-Internet. I'm familiar with the tax process but not an expert by no-means, that's why I rely on Turbo Tax. The optional features offered means that I do not have to leave my home to schedule an in-person meeting and to wonder if that person/service will be around come next tax season. Turbo Tax works for me
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy Didn't need to avail experts. Everything went smoothly.
Date published: 2023-03-11
Rated 5 out of 5 by from Hello Time Saving and good for older people. I'd do it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to use Turbo Tax was really easy to use 10/10 experience.Highly recommend.
Date published: 2023-03-11
Rated 4 out of 5 by from Business Taxes with Less Pain It really helps to have the continuity from year to year. That reduces the pain of tax season tremendously. However, there are still stupid little things that the software throughs back in your lap. For example "remove expired NOLs". Why? They know better than I do when NOLs expire! So, while very helpful, I'm still looking for the bullet proof solution.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience My experience with turbo tax was great as always. My tax expert was very knowledgeable and friendly. Even with a form being delayed Iman made sure to keep me informed which i truly appreciated.
Date published: 2023-03-11
Rated 4 out of 5 by from Stupid Gamification With the Race Thing I like Turbo Tax, but I hate the stupid timer they put on it and styled it like a race. It just encouraged me to charge through my taxes, and I missed some info and had to go back and amend it. It's ultimately my responsibility, but still, feedback is feedback. Turn off the stupid race trappings.
Date published: 2023-03-11
Rated 4 out of 5 by from First time using Turbo tax. Took longer than expected to get through it all. I like the way it does the final form entries for you.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax was Great It was time consuming but I finially got through it with very little difficulty.
Date published: 2023-03-11
Rated 1 out of 5 by from Hidden fees they don't disclose u til the end Turbo tax lies and tells your your refund is gonna be one thing then adds a ton of random fees and I will probably not be filing with you again next year
Date published: 2023-03-11
Rated 5 out of 5 by from Tax at home from your easy chair I've been a Turbo Tax user for decades now, even pre-Internet. I'm familiar with the tax process but not an expert by no-means, that's why I rely on Turbo Tax. The optional features offered means that I do not have to leave my home to schedule an in-person meeting and to wonder if that person/service will be around come next tax season. Turbo Tax works for me
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6914