TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Lu Mae from
Upset about extra sneeky charge
I really like using Turbo Tax until I got to the end when I had to pay. All through I chose the option to pay $59 for my state return and I did not want the deluxe option which was an additional $59. At the end the extra charge was added making my total $118, Extra money that I had no need to spend.
Date published: 2023-03-11
Rated 5 out of 5 by
J Adrian 123 from
Another easy a great filling by Turbotax
It was fun from the start with the race against the clock. Kept me motivated to finish and beat my past time. Great system and checks
Date published: 2023-03-11
Rated 4 out of 5 by
Naya312 from
Turbo Tax was very easy!
It was a great experience and was not complicated at all , not like any other tax filing company.
Date published: 2023-03-11
Rated 5 out of 5 by
NotYou22 from
Game Changer!
Simple, clear instructions make doing your own taxes, stress free! I love that I can stop, come back later, and pick up where I left off
Date published: 2023-03-11
Rated 3 out of 5 by
JM1973 from
Turbo Tax is great for convenience
I've been using Turbo Tax for a decade now. Was great for many years, but now overpriced. I will not use them again after this filing. Unfortunately, I chose convenience for this years filing, as I had already prepared them prior to the final billing. It will be the same price to see a live accountant or tax preparer moving forward. Unfortunate that TT couldnt remain affordable for regular tax payers.
Date published: 2023-03-11
Rated 1 out of 5 by
Kargret from
Complicated and tricky.
Terrible it isn’t clear you require more paperwork than going to an office. Al’s for extra money for the poor service this web gives.
Date published: 2023-03-11
Rated 5 out of 5 by
The Queen 57 from
Turbo Tax is GREAT!
User friendly! I love it. I'll recommend to friends and family. Thanks for making sure a great product.
Date published: 2023-03-11
Rated 5 out of 5 by
Lil bit nasty from
Awesome
Awesome service nice job great job God bless everyone love everyone
Date published: 2023-03-11
Rated 5 out of 5 by
RileeRoo from
Great
Great Experience, Wish it was cheaper as i already don't make enough on my taxes
Date published: 2023-03-11
Rated 5 out of 5 by
angjenn from
Turbo Tax is quick and reliable every year!!
I continue to use Turbo Tax every year because they continue to make it so easy and reliable and it makes preparing your own taxes very easy and secure! Any questions during the process is very easy to access and the upload process is fast and reliable as well!
All TurboTax® Offerings Reviews - Page 6906
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Lu Mae from
Upset about extra sneeky charge
I really like using Turbo Tax until I got to the end when I had to pay. All through I chose the option to pay $59 for my state return and I did not want the deluxe option which was an additional $59. At the end the extra charge was added making my total $118, Extra money that I had no need to spend.
Date published: 2023-03-11
Rated 5 out of 5 by
J Adrian 123 from
Another easy a great filling by Turbotax
It was fun from the start with the race against the clock. Kept me motivated to finish and beat my past time. Great system and checks
Date published: 2023-03-11
Rated 4 out of 5 by
Naya312 from
Turbo Tax was very easy!
It was a great experience and was not complicated at all , not like any other tax filing company.
Date published: 2023-03-11
Rated 5 out of 5 by
NotYou22 from
Game Changer!
Simple, clear instructions make doing your own taxes, stress free! I love that I can stop, come back later, and pick up where I left off
Date published: 2023-03-11
Rated 3 out of 5 by
JM1973 from
Turbo Tax is great for convenience
I've been using Turbo Tax for a decade now. Was great for many years, but now overpriced. I will not use them again after this filing. Unfortunately, I chose convenience for this years filing, as I had already prepared them prior to the final billing. It will be the same price to see a live accountant or tax preparer moving forward. Unfortunate that TT couldnt remain affordable for regular tax payers.
Date published: 2023-03-11
Rated 1 out of 5 by
Kargret from
Complicated and tricky.
Terrible it isn’t clear you require more paperwork than going to an office. Al’s for extra money for the poor service this web gives.
Date published: 2023-03-11
Rated 5 out of 5 by
The Queen 57 from
Turbo Tax is GREAT!
User friendly! I love it. I'll recommend to friends and family. Thanks for making sure a great product.
Date published: 2023-03-11
Rated 5 out of 5 by
Lil bit nasty from
Awesome
Awesome service nice job great job God bless everyone love everyone
Date published: 2023-03-11
Rated 5 out of 5 by
RileeRoo from
Great
Great Experience, Wish it was cheaper as i already don't make enough on my taxes
Date published: 2023-03-11
Rated 5 out of 5 by
angjenn from
Turbo Tax is quick and reliable every year!!
I continue to use Turbo Tax every year because they continue to make it so easy and reliable and it makes preparing your own taxes very easy and secure! Any questions during the process is very easy to access and the upload process is fast and reliable as well!
All TurboTax® Offerings Reviews - Page 6906
Date published: 2023-03-11