TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Genia marie46 from
Awesome
Great experience easy Andrew was patient kind nice
Date published: 2023-03-11
Rated 5 out of 5 by
Rosemary71 from
Turbo tax is easy to use, free online help too.
The live expert was friendly, patient, helpful, and reassuring.
Date published: 2023-03-11
Rated 5 out of 5 by
BeBeWms from
2022 TAXES COMPLETED
I HAVE used TT for a couple of years now. it has been easy to file since I'm a retired single. This year taxes were taken out for KY, I moved in 2021, instead of GA on my RMDs. I was at a loss. I called hep from an assistant, the call back was quick and so easy to get the problem fixed. Thank you to both Linda and Alicia for patience and helpfulness.
Date published: 2023-03-11
Rated 5 out of 5 by
LuluNegButt from
User-Friendly
This was an easy site to maneuver and not complicated.
Date published: 2023-03-11
Rated 5 out of 5 by
Stefan37 from
Using Turbo Tax for 10 years
I have been using Turbo Tax for almost 10 years. And I can say they get better and better over time. And this is by far the best year I have had it.
Date published: 2023-03-11
Rated 3 out of 5 by
Hannah005 from
its pricy
I never chose the "premuim" option and it automatically added it to my account and I wasn't able to remove it unless I cleared and started over. So I had to pay a really big price out of my return for the use of Turbotax.
Date published: 2023-03-11
Rated 5 out of 5 by
mdart1234 from
Turbotax
Turbotax made it easy to file my taxes with both federal and state!
Date published: 2023-03-11
Rated 5 out of 5 by
Best Putter Ever from
Very impressed with Turbo Tax Live
I've used three different Tax programs over the years but this was my first experience with Turbo Tax Live and it has been my best experience ever. The on line help as you went was on point and the optional live help was tremendous. Return phone calls were always available and always prompt.
Date published: 2023-03-11
Rated 5 out of 5 by
jgkhmfjgufi from
eighth year using, will use again
Needed to do the talk feature. it was great ! I would highly recommend turbo tax and have many times.
Date published: 2023-03-11
Rated 4 out of 5 by
AhHah with the PIN from
IP PIN Challenge
Everything was fine until I tried to submit using the 6 digit IP PIN and Turbo Tax has a box for what may be confused as IP PIN but was actually a self created 5 digit PIN. Not very user friendly. Saw bunch of people had the same issue. Why not fix it?
All TurboTax® Offerings Reviews - Page 6904
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Genia marie46 from
Awesome
Great experience easy Andrew was patient kind nice
Date published: 2023-03-11
Rated 5 out of 5 by
Rosemary71 from
Turbo tax is easy to use, free online help too.
The live expert was friendly, patient, helpful, and reassuring.
Date published: 2023-03-11
Rated 5 out of 5 by
BeBeWms from
2022 TAXES COMPLETED
I HAVE used TT for a couple of years now. it has been easy to file since I'm a retired single. This year taxes were taken out for KY, I moved in 2021, instead of GA on my RMDs. I was at a loss. I called hep from an assistant, the call back was quick and so easy to get the problem fixed. Thank you to both Linda and Alicia for patience and helpfulness.
Date published: 2023-03-11
Rated 5 out of 5 by
LuluNegButt from
User-Friendly
This was an easy site to maneuver and not complicated.
Date published: 2023-03-11
Rated 5 out of 5 by
Stefan37 from
Using Turbo Tax for 10 years
I have been using Turbo Tax for almost 10 years. And I can say they get better and better over time. And this is by far the best year I have had it.
Date published: 2023-03-11
Rated 3 out of 5 by
Hannah005 from
its pricy
I never chose the "premuim" option and it automatically added it to my account and I wasn't able to remove it unless I cleared and started over. So I had to pay a really big price out of my return for the use of Turbotax.
Date published: 2023-03-11
Rated 5 out of 5 by
mdart1234 from
Turbotax
Turbotax made it easy to file my taxes with both federal and state!
Date published: 2023-03-11
Rated 5 out of 5 by
Best Putter Ever from
Very impressed with Turbo Tax Live
I've used three different Tax programs over the years but this was my first experience with Turbo Tax Live and it has been my best experience ever. The on line help as you went was on point and the optional live help was tremendous. Return phone calls were always available and always prompt.
Date published: 2023-03-11
Rated 5 out of 5 by
jgkhmfjgufi from
eighth year using, will use again
Needed to do the talk feature. it was great ! I would highly recommend turbo tax and have many times.
Date published: 2023-03-11
Rated 4 out of 5 by
AhHah with the PIN from
IP PIN Challenge
Everything was fine until I tried to submit using the 6 digit IP PIN and Turbo Tax has a box for what may be confused as IP PIN but was actually a self created 5 digit PIN. Not very user friendly. Saw bunch of people had the same issue. Why not fix it?
All TurboTax® Offerings Reviews - Page 6904
Date published: 2023-03-11