TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love Turbo Tax This is a fast, easy, and accurate service! Turbo Tax is my go to each and every year!
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax Works Great! I've used TT since the mid-1980's. It has kept up with the increasingly complex tax laws and forms, and with my increased complexity including my wife's business and with IRA's, Retirement, etc. I am also impressed with TT's ability to keep up with the rapid COVID related changes in tax filings, and with the late decisions about Middle Class Refunds, etc.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Great! TurboTax is so easy to use. I have used it every year!
Date published: 2023-03-11
Rated 4 out of 5 by from It works fine, but it's too expensive. I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbo Tax is fair I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6901
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax This is a fast, easy, and accurate service! Turbo Tax is my go to each and every year!
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax Works Great! I've used TT since the mid-1980's. It has kept up with the increasingly complex tax laws and forms, and with my increased complexity including my wife's business and with IRA's, Retirement, etc. I am also impressed with TT's ability to keep up with the rapid COVID related changes in tax filings, and with the late decisions about Middle Class Refunds, etc.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Great! TurboTax is so easy to use. I have used it every year!
Date published: 2023-03-11
Rated 4 out of 5 by from It works fine, but it's too expensive. I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbo Tax is fair I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6901