TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax offered some degree of help I have used TT for over 10 years in a row. It is getting pricey this year. The platform is slower, sometimes frustrating when you have to switch Plans, you have to do all over again. I did 4-5 times this year, since I moved to another state, and have a rental property. It will be nice to let user switch plans and let them know the difference or versioning the return, let user compare the plans and their return numbers.
Date published: 2023-03-11
Rated 2 out of 5 by from too expensive it is too expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax Turbo tax handled everything very well except for one thing. I had large alimony payments and had a hard time finding where to enter that Other than that one issue, I Turbo tax made filing as painless as possible.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is easy I like TurboTax because it fills in info from last year, and you just have to update it. And, it's FREE!!
Date published: 2023-03-11
Rated 3 out of 5 by from Got the job done - but it's time travel to 1998 It works. But lord it's like you are on windows 98. A newer UI would really help - it's so out of step with Turbo Tax online
Date published: 2023-03-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME EVERY YEAR ITS JUST GET EASIER TO DO MY OWN TAXES WTIH TURBO TAX.
Date published: 2023-03-11
Rated 5 out of 5 by from Go Turbo Tax Ms. Deborah on the Live Chat was very helpful and she resolved my issue quickly. She knew exactly what was wrong!
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect and Easy It was the easiest year to complete my taxes. I got a refund.
Date published: 2023-03-11
Rated 2 out of 5 by from 1095 a doesnt apply to me Its frustrating 1095 a doesn't apply to me and it keeps getting rejected.
Date published: 2023-03-11
Rated 5 out of 5 by from pretty easy process This time around it was simple and quick. I loved the scan image feature to import my w2's.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax offered some degree of help I have used TT for over 10 years in a row. It is getting pricey this year. The platform is slower, sometimes frustrating when you have to switch Plans, you have to do all over again. I did 4-5 times this year, since I moved to another state, and have a rental property. It will be nice to let user switch plans and let them know the difference or versioning the return, let user compare the plans and their return numbers.
Date published: 2023-03-11
Rated 2 out of 5 by from too expensive it is too expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax Turbo tax handled everything very well except for one thing. I had large alimony payments and had a hard time finding where to enter that Other than that one issue, I Turbo tax made filing as painless as possible.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is easy I like TurboTax because it fills in info from last year, and you just have to update it. And, it's FREE!!
Date published: 2023-03-11
Rated 3 out of 5 by from Got the job done - but it's time travel to 1998 It works. But lord it's like you are on windows 98. A newer UI would really help - it's so out of step with Turbo Tax online
Date published: 2023-03-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME EVERY YEAR ITS JUST GET EASIER TO DO MY OWN TAXES WTIH TURBO TAX.
Date published: 2023-03-11
Rated 5 out of 5 by from Go Turbo Tax Ms. Deborah on the Live Chat was very helpful and she resolved my issue quickly. She knew exactly what was wrong!
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect and Easy It was the easiest year to complete my taxes. I got a refund.
Date published: 2023-03-11
Rated 2 out of 5 by from 1095 a doesnt apply to me Its frustrating 1095 a doesn't apply to me and it keeps getting rejected.
Date published: 2023-03-11
Rated 5 out of 5 by from pretty easy process This time around it was simple and quick. I loved the scan image feature to import my w2's.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6894