TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Kevin 816 from
Rob handled my taxes like the expert he is.
This is my first year, using professional assistance with my taxes, but I always go through TurboTax, so I met miss Glenda my tax prep and then, after her, she sent me to Rob, which was ready to handle anything I ask or answer.
Date published: 2023-03-11
Rated 5 out of 5 by
PMuns51 from
Don't Know What I Would Do Without TurboTax
TurboTax makes everything so easy. Even if you get stuck or confused on something, the live support is amazing.
Date published: 2023-03-11
Rated 5 out of 5 by
Phil546 from
Good
Good experience, and quick processing time. Easy to talk to
Date published: 2023-03-11
Rated 5 out of 5 by
Davelanie from
I love Turbo Tax
This is the easiest software around. If you have no clue how to do this, it will walk you through the process.
Date published: 2023-03-11
Rated 5 out of 5 by
JRB2618 from
Turbo Tax is a breeze
Easy to use, very user friendly, look forward to next
Date published: 2023-03-11
Rated 3 out of 5 by
Gimmy978 from
TurboTax is okay, though the price is murky until
I am a longtime user of TurboTax for its simplicity of use and guidance while you go- all for free. However, I noted that because of some changes I had to pay for "TurboTax Premium" this time, something that was notified to me multiple pages in. It was fine, so I kept going. I eventually get to my state tax, only to be notified that it was also no longer free. Fine, I continue. I go to check out for the TurboTax products, one of the final steps in the process, only to find that using my federal return to pay for TurboTax itself incurred a fee- something I was totally unaware of until checkout. This final one particularly felt like a hidden fee. I used TurboTax for multiple years because it was easy to use, and free as advertised. I don't think I will be returning for future tax filings because it seems this is no longer the case, though it is still easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by
0125ChaseCKJ from
was very helpful
The Tax expert was very knowledgeable and thorough in her work. I highly recommend her services
Date published: 2023-03-11
Rated 5 out of 5 by
Bubnles from
They helped me a lot
Very helpful directed me where I needed to go to find out past information through a chat. Appreciated
Date published: 2023-03-11
Rated 2 out of 5 by
Tylreb from
Cost too high
Cost is too high to file 1099's without any added help front TurboTax.
Date published: 2023-03-11
Rated 5 out of 5 by
Brittany1224 from
Kim was Awesome!
Thank you for making my return an easy experience and explaining things well.
All TurboTax® Offerings Reviews - Page 6886
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kevin 816 from
Rob handled my taxes like the expert he is.
This is my first year, using professional assistance with my taxes, but I always go through TurboTax, so I met miss Glenda my tax prep and then, after her, she sent me to Rob, which was ready to handle anything I ask or answer.
Date published: 2023-03-11
Rated 5 out of 5 by
PMuns51 from
Don't Know What I Would Do Without TurboTax
TurboTax makes everything so easy. Even if you get stuck or confused on something, the live support is amazing.
Date published: 2023-03-11
Rated 5 out of 5 by
Phil546 from
Good
Good experience, and quick processing time. Easy to talk to
Date published: 2023-03-11
Rated 5 out of 5 by
Davelanie from
I love Turbo Tax
This is the easiest software around. If you have no clue how to do this, it will walk you through the process.
Date published: 2023-03-11
Rated 5 out of 5 by
JRB2618 from
Turbo Tax is a breeze
Easy to use, very user friendly, look forward to next
Date published: 2023-03-11
Rated 3 out of 5 by
Gimmy978 from
TurboTax is okay, though the price is murky until
I am a longtime user of TurboTax for its simplicity of use and guidance while you go- all for free. However, I noted that because of some changes I had to pay for "TurboTax Premium" this time, something that was notified to me multiple pages in. It was fine, so I kept going. I eventually get to my state tax, only to be notified that it was also no longer free. Fine, I continue. I go to check out for the TurboTax products, one of the final steps in the process, only to find that using my federal return to pay for TurboTax itself incurred a fee- something I was totally unaware of until checkout. This final one particularly felt like a hidden fee. I used TurboTax for multiple years because it was easy to use, and free as advertised. I don't think I will be returning for future tax filings because it seems this is no longer the case, though it is still easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by
0125ChaseCKJ from
was very helpful
The Tax expert was very knowledgeable and thorough in her work. I highly recommend her services
Date published: 2023-03-11
Rated 5 out of 5 by
Bubnles from
They helped me a lot
Very helpful directed me where I needed to go to find out past information through a chat. Appreciated
Date published: 2023-03-11
Rated 2 out of 5 by
Tylreb from
Cost too high
Cost is too high to file 1099's without any added help front TurboTax.
Date published: 2023-03-11
Rated 5 out of 5 by
Brittany1224 from
Kim was Awesome!
Thank you for making my return an easy experience and explaining things well.
All TurboTax® Offerings Reviews - Page 6886
Date published: 2023-03-11