TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use and understand Makes tax season super easy and quick. Have been using TurboTax for years now and don't plan on changing anytime soon!
Date published: 2023-03-11
Rated 5 out of 5 by from Great service Easy to use Thorough review. It took a while to get through the details, but it was well worth it
Date published: 2023-03-11
Rated 5 out of 5 by from Very Satisfied Very intuitive, help was available which I used a few times. Great customer service each time. I liked that the system was able to pull all the data from our W2's!!
Date published: 2023-03-11
Rated 4 out of 5 by from Not necessarily a good year there is an old saying, some years are better than others. Well this year was one of the others. Though I think it was my fault, when I transferred info from last years taxes it wasn't complete so I payed the price.
Date published: 2023-03-11
Rated 5 out of 5 by from quick and easy Didn't need to avail experts. Everything went smoothly.
Date published: 2023-03-11
Rated 5 out of 5 by from Hello Time Saving and good for older people. I'd do it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to use Turbo Tax was really easy to use 10/10 experience.Highly recommend.
Date published: 2023-03-11
Rated 4 out of 5 by from Business Taxes with Less Pain It really helps to have the continuity from year to year. That reduces the pain of tax season tremendously. However, there are still stupid little things that the software throughs back in your lap. For example "remove expired NOLs". Why? They know better than I do when NOLs expire! So, while very helpful, I'm still looking for the bullet proof solution.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience My experience with turbo tax was great as always. My tax expert was very knowledgeable and friendly. Even with a form being delayed Iman made sure to keep me informed which i truly appreciated.
Date published: 2023-03-11
Rated 4 out of 5 by from Stupid Gamification With the Race Thing I like Turbo Tax, but I hate the stupid timer they put on it and styled it like a race. It just encouraged me to charge through my taxes, and I missed some info and had to go back and amend it. It's ultimately my responsibility, but still, feedback is feedback. Turn off the stupid race trappings.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and understand Makes tax season super easy and quick. Have been using TurboTax for years now and don't plan on changing anytime soon!
Date published: 2023-03-11
Rated 5 out of 5 by from Great service Easy to use Thorough review. It took a while to get through the details, but it was well worth it
Date published: 2023-03-11
Rated 5 out of 5 by from Very Satisfied Very intuitive, help was available which I used a few times. Great customer service each time. I liked that the system was able to pull all the data from our W2's!!
Date published: 2023-03-11
Rated 4 out of 5 by from Not necessarily a good year there is an old saying, some years are better than others. Well this year was one of the others. Though I think it was my fault, when I transferred info from last years taxes it wasn't complete so I payed the price.
Date published: 2023-03-11
Rated 5 out of 5 by from quick and easy Didn't need to avail experts. Everything went smoothly.
Date published: 2023-03-11
Rated 5 out of 5 by from Hello Time Saving and good for older people. I'd do it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to use Turbo Tax was really easy to use 10/10 experience.Highly recommend.
Date published: 2023-03-11
Rated 4 out of 5 by from Business Taxes with Less Pain It really helps to have the continuity from year to year. That reduces the pain of tax season tremendously. However, there are still stupid little things that the software throughs back in your lap. For example "remove expired NOLs". Why? They know better than I do when NOLs expire! So, while very helpful, I'm still looking for the bullet proof solution.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience My experience with turbo tax was great as always. My tax expert was very knowledgeable and friendly. Even with a form being delayed Iman made sure to keep me informed which i truly appreciated.
Date published: 2023-03-11
Rated 4 out of 5 by from Stupid Gamification With the Race Thing I like Turbo Tax, but I hate the stupid timer they put on it and styled it like a race. It just encouraged me to charge through my taxes, and I missed some info and had to go back and amend it. It's ultimately my responsibility, but still, feedback is feedback. Turn off the stupid race trappings.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6884