TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Maximumof25Characters from
Frustrating and Expensive
While I do like that I can file taxes independently, it's frustrating how many microtransactions there are. I do not qualify for free Turbo Tax because I am a student. So I HAVE to pay money to file. If I want to file state taxes then that extra money. And then If you choose to use your refund to pay the cost that's extra money as well. And, it's not like it's just a few dollars. $59 for deluxe, $59 for filing state, and $39 for using your tax return to pay. It's just a bit much I feel.
Date published: 2023-03-11
Rated 5 out of 5 by
NicoleC24 from
Excellent Service
Quick and easy, nice to have someone take care of this on my behalf. Expert in getting me all the deductions available
Date published: 2023-03-11
Rated 5 out of 5 by
rickyl22 from
Turbo tax was good
Very easy and confortable experiencie to declare my taxes trough turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by
Cally4Portia from
Turbo Tax is Awesome!!
Turbo Tax is self explanitory, and very easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by
Samsonann from
Turbo Tax is educational
It is nice to learn more about the tax code and feel at ease that everything is covered.
Date published: 2023-03-11
Rated 5 out of 5 by
NIcci R from
Easy and straight forward
it is always easy to file with turbo tax. simple and easy for anyone to use
Date published: 2023-03-11
Rated 5 out of 5 by
null from
Amazing
She was great definitely using TurboTax next year thank you
Date published: 2023-03-11
Rated 2 out of 5 by
rwmPond from
Upgrading Causes excess problems
Purchased Deluxe TT. Discovered afterward that I needed "Self Employed". Purchased on line "upgrade". Staff was helpful, But several phone calls to support and many hours with them semi fixes problem. When the included State edition is opened, The software reverts from "Self Employed" to "Deluxe" for e filing.
Date published: 2023-03-11
Rated 5 out of 5 by
JMa08 from
filing tax return
The experience was excellent and smooth. Website was very easy to use and answer every question i could possibly had.
Date published: 2023-03-11
Rated 5 out of 5 by
JessZ22 from
I can't express how much I love Turbo Tax!
Every person I worked with was nice and professional. The whole experience was seamless and stress free.
All TurboTax® Offerings Reviews - Page 6867
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Maximumof25Characters from
Frustrating and Expensive
While I do like that I can file taxes independently, it's frustrating how many microtransactions there are. I do not qualify for free Turbo Tax because I am a student. So I HAVE to pay money to file. If I want to file state taxes then that extra money. And then If you choose to use your refund to pay the cost that's extra money as well. And, it's not like it's just a few dollars. $59 for deluxe, $59 for filing state, and $39 for using your tax return to pay. It's just a bit much I feel.
Date published: 2023-03-11
Rated 5 out of 5 by
NicoleC24 from
Excellent Service
Quick and easy, nice to have someone take care of this on my behalf. Expert in getting me all the deductions available
Date published: 2023-03-11
Rated 5 out of 5 by
rickyl22 from
Turbo tax was good
Very easy and confortable experiencie to declare my taxes trough turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by
Cally4Portia from
Turbo Tax is Awesome!!
Turbo Tax is self explanitory, and very easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by
Samsonann from
Turbo Tax is educational
It is nice to learn more about the tax code and feel at ease that everything is covered.
Date published: 2023-03-11
Rated 5 out of 5 by
NIcci R from
Easy and straight forward
it is always easy to file with turbo tax. simple and easy for anyone to use
Date published: 2023-03-11
Rated 5 out of 5 by
null from
Amazing
She was great definitely using TurboTax next year thank you
Date published: 2023-03-11
Rated 2 out of 5 by
rwmPond from
Upgrading Causes excess problems
Purchased Deluxe TT. Discovered afterward that I needed "Self Employed". Purchased on line "upgrade". Staff was helpful, But several phone calls to support and many hours with them semi fixes problem. When the included State edition is opened, The software reverts from "Self Employed" to "Deluxe" for e filing.
Date published: 2023-03-11
Rated 5 out of 5 by
JMa08 from
filing tax return
The experience was excellent and smooth. Website was very easy to use and answer every question i could possibly had.
Date published: 2023-03-11
Rated 5 out of 5 by
JessZ22 from
I can't express how much I love Turbo Tax!
Every person I worked with was nice and professional. The whole experience was seamless and stress free.
All TurboTax® Offerings Reviews - Page 6867
Date published: 2023-03-11