TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Frustrating and Expensive While I do like that I can file taxes independently, it's frustrating how many microtransactions there are. I do not qualify for free Turbo Tax because I am a student. So I HAVE to pay money to file. If I want to file state taxes then that extra money. And then If you choose to use your refund to pay the cost that's extra money as well. And, it's not like it's just a few dollars. $59 for deluxe, $59 for filing state, and $39 for using your tax return to pay. It's just a bit much I feel.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent Service Quick and easy, nice to have someone take care of this on my behalf. Expert in getting me all the deductions available
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was good Very easy and confortable experiencie to declare my taxes trough turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is self explanitory, and very easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is educational It is nice to learn more about the tax code and feel at ease that everything is covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy and straight forward it is always easy to file with turbo tax. simple and easy for anyone to use
Date published: 2023-03-11
Rated 5 out of 5 by from Amazing She was great definitely using TurboTax next year thank you
Date published: 2023-03-11
Rated 2 out of 5 by from Upgrading Causes excess problems Purchased Deluxe TT. Discovered afterward that I needed "Self Employed". Purchased on line "upgrade". Staff was helpful, But several phone calls to support and many hours with them semi fixes problem. When the included State edition is opened, The software reverts from "Self Employed" to "Deluxe" for e filing.
Date published: 2023-03-11
Rated 5 out of 5 by from filing tax return The experience was excellent and smooth. Website was very easy to use and answer every question i could possibly had.
Date published: 2023-03-11
Rated 5 out of 5 by from I can't express how much I love Turbo Tax! Every person I worked with was nice and professional. The whole experience was seamless and stress free.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6867
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Frustrating and Expensive While I do like that I can file taxes independently, it's frustrating how many microtransactions there are. I do not qualify for free Turbo Tax because I am a student. So I HAVE to pay money to file. If I want to file state taxes then that extra money. And then If you choose to use your refund to pay the cost that's extra money as well. And, it's not like it's just a few dollars. $59 for deluxe, $59 for filing state, and $39 for using your tax return to pay. It's just a bit much I feel.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent Service Quick and easy, nice to have someone take care of this on my behalf. Expert in getting me all the deductions available
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was good Very easy and confortable experiencie to declare my taxes trough turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is self explanitory, and very easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is educational It is nice to learn more about the tax code and feel at ease that everything is covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy and straight forward it is always easy to file with turbo tax. simple and easy for anyone to use
Date published: 2023-03-11
Rated 5 out of 5 by from Amazing She was great definitely using TurboTax next year thank you
Date published: 2023-03-11
Rated 2 out of 5 by from Upgrading Causes excess problems Purchased Deluxe TT. Discovered afterward that I needed "Self Employed". Purchased on line "upgrade". Staff was helpful, But several phone calls to support and many hours with them semi fixes problem. When the included State edition is opened, The software reverts from "Self Employed" to "Deluxe" for e filing.
Date published: 2023-03-11
Rated 5 out of 5 by from filing tax return The experience was excellent and smooth. Website was very easy to use and answer every question i could possibly had.
Date published: 2023-03-11
Rated 5 out of 5 by from I can't express how much I love Turbo Tax! Every person I worked with was nice and professional. The whole experience was seamless and stress free.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6867