TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax review Easy to navigate and was able to download information.
Date published: 2023-03-11
Rated 2 out of 5 by from Seems like a money pit for every extra help. Once they get you to upgrade seems like the extra help is not that helpful and they want to upgrade you further.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy and on my Time For the past 2 years, my CPA has been extremely lackluster, and frustrating, and he messed up a lot of critical elements in my returns that I am still dealing with. Jocelyn made filing this year smooth and easy. I feel so much more confident in my return than I have in the past two years. I also know my responsibilities that she was not able to complete at the city level because she provided the resources I needed. Very thankful I went with this service this year.
Date published: 2023-03-11
Rated 5 out of 5 by from My tax expert Robert L. was AMAZING I was transferred from one agent to Robert because the first agent was too busy I believe. Robert was able to get in contact with me and get things going very quickly. I was very pleased with this interaction.
Date published: 2023-03-11
Rated 5 out of 5 by from great program Very user friendly - love how it can import all my info and i don't have to type each line. also like the help buttons to explain certain situations. extremely easy to complete my taxes!
Date published: 2023-03-11
Rated 5 out of 5 by from Great Software for Tax Return I have used TurboTax for the past three years and it has been a great help in filing my federal tax return.
Date published: 2023-03-11
Rated 5 out of 5 by from Really liked Paulette, our expert! Great expert, very patient and helpful. We will look her up next year!
Date published: 2023-03-11
Rated 5 out of 5 by from EASY 2 USE This is my 8th yr using Turbo Tax &I have recommended it to family. I enjoy that it is so easy to use and this yr they did and up grade to remove states that do not pay State Taxes which made it even easier to use instead of it going back to that question.
Date published: 2023-03-11
Rated 4 out of 5 by from Great program, but very expensive The charge for using turbotax absorbed half of my return. It is very expensive. It is easy to use, but gosh darn expensive. I think I will use another service next year.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax saves me time and gives me confidence As a new business owner I feel confident that Turbotax is educating me regarding taxes as well as making sure I am filing correctly.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6862
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax review Easy to navigate and was able to download information.
Date published: 2023-03-11
Rated 2 out of 5 by from Seems like a money pit for every extra help. Once they get you to upgrade seems like the extra help is not that helpful and they want to upgrade you further.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy and on my Time For the past 2 years, my CPA has been extremely lackluster, and frustrating, and he messed up a lot of critical elements in my returns that I am still dealing with. Jocelyn made filing this year smooth and easy. I feel so much more confident in my return than I have in the past two years. I also know my responsibilities that she was not able to complete at the city level because she provided the resources I needed. Very thankful I went with this service this year.
Date published: 2023-03-11
Rated 5 out of 5 by from My tax expert Robert L. was AMAZING I was transferred from one agent to Robert because the first agent was too busy I believe. Robert was able to get in contact with me and get things going very quickly. I was very pleased with this interaction.
Date published: 2023-03-11
Rated 5 out of 5 by from great program Very user friendly - love how it can import all my info and i don't have to type each line. also like the help buttons to explain certain situations. extremely easy to complete my taxes!
Date published: 2023-03-11
Rated 5 out of 5 by from Great Software for Tax Return I have used TurboTax for the past three years and it has been a great help in filing my federal tax return.
Date published: 2023-03-11
Rated 5 out of 5 by from Really liked Paulette, our expert! Great expert, very patient and helpful. We will look her up next year!
Date published: 2023-03-11
Rated 5 out of 5 by from EASY 2 USE This is my 8th yr using Turbo Tax &I have recommended it to family. I enjoy that it is so easy to use and this yr they did and up grade to remove states that do not pay State Taxes which made it even easier to use instead of it going back to that question.
Date published: 2023-03-11
Rated 4 out of 5 by from Great program, but very expensive The charge for using turbotax absorbed half of my return. It is very expensive. It is easy to use, but gosh darn expensive. I think I will use another service next year.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax saves me time and gives me confidence As a new business owner I feel confident that Turbotax is educating me regarding taxes as well as making sure I am filing correctly.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6862