TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 2022 tax It was easy and I appreciate that. Thank you Turbo Tax.
Date published: 2023-03-11
Rated 5 out of 5 by from LOve it It was great. Very easy process to use. Very happy with the process
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax Great software again this year... great chat function
Date published: 2023-03-11
Rated 5 out of 5 by from karen its been good.to me so fair to me i love it so much
Date published: 2023-03-11
Rated 5 out of 5 by from Many forms filled out & done! Quick answers to questions about new forms needed this year
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome Tax Expert My experience with Tax Expert Vicky was quick reliable and efficient.
Date published: 2023-03-11
Rated 5 out of 5 by from Best Service Ever When taxes get to be a headache and you need a little more help from somebody?! TurboTax is there to help, will literally call you, ask you share the screen and they’ll stay on the line with you until you’re able file with no complications! Talk about the best walk through ever right?!
Date published: 2023-03-11
Rated 4 out of 5 by from good got job done allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by from After 20 years I am not happy I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax was great easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 tax It was easy and I appreciate that. Thank you Turbo Tax.
Date published: 2023-03-11
Rated 5 out of 5 by from LOve it It was great. Very easy process to use. Very happy with the process
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax Great software again this year... great chat function
Date published: 2023-03-11
Rated 5 out of 5 by from karen its been good.to me so fair to me i love it so much
Date published: 2023-03-11
Rated 5 out of 5 by from Many forms filled out & done! Quick answers to questions about new forms needed this year
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome Tax Expert My experience with Tax Expert Vicky was quick reliable and efficient.
Date published: 2023-03-11
Rated 5 out of 5 by from Best Service Ever When taxes get to be a headache and you need a little more help from somebody?! TurboTax is there to help, will literally call you, ask you share the screen and they’ll stay on the line with you until you’re able file with no complications! Talk about the best walk through ever right?!
Date published: 2023-03-11
Rated 4 out of 5 by from good got job done allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by from After 20 years I am not happy I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax was great easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6854