TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Problems with State E-File and ZERO cust. Service The state E-File wasn’t working because there was a problem with the information it was importing from the federal to the state return. It did not inform me how to fix the problem. When I messaged for customer support, I got three phone calls. All three of the phone calls had no one on the line. I ended up being able to print the return and mail it in myself. This is the third year in a row that something has gone wrong on the TurboTax side when trying to file the state return. This will be my last year with TurboTax
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is very easy I only wanted to do standard deduction but turbo tax takes you through all of it. That option in the beginning would be helpful. Im retired and only have social security.
Date published: 2023-03-11
Rated 5 out of 5 by from What a breeze! I can't believe how easy it was to file my taxes with Turbo Tax. The step by step process was simple and easy!
Date published: 2023-03-11
Rated 5 out of 5 by from Taxes Great using TurboTax will do it all over next year
Date published: 2023-03-11
Rated 4 out of 5 by from Good Good help.good dood a a a a a a a a a a a a a a a a a a a.
Date published: 2023-03-11
Rated 5 out of 5 by from FINISHED Was happy to complete at home and have online support
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is good quick and easy but expensive, I wish it was not 200 dollars to file taxes when i barley make any money
Date published: 2023-03-11
Rated 5 out of 5 by from Thorough and user-friendly. First time using Turbo Tax in quite a while. Very pleased at how user-friendly it was. I was able to locate the info on my forms and get it all done with relative ease. I appreciate that they offer products to help back up the return if needed.
Date published: 2023-03-11
Rated 4 out of 5 by from Never used any other service It's getting pretty expensive. Wasn't able to download W-2.
Date published: 2023-03-11
Rated 5 out of 5 by from great great..........................................great
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6852
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Problems with State E-File and ZERO cust. Service The state E-File wasn’t working because there was a problem with the information it was importing from the federal to the state return. It did not inform me how to fix the problem. When I messaged for customer support, I got three phone calls. All three of the phone calls had no one on the line. I ended up being able to print the return and mail it in myself. This is the third year in a row that something has gone wrong on the TurboTax side when trying to file the state return. This will be my last year with TurboTax
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is very easy I only wanted to do standard deduction but turbo tax takes you through all of it. That option in the beginning would be helpful. Im retired and only have social security.
Date published: 2023-03-11
Rated 5 out of 5 by from What a breeze! I can't believe how easy it was to file my taxes with Turbo Tax. The step by step process was simple and easy!
Date published: 2023-03-11
Rated 5 out of 5 by from Taxes Great using TurboTax will do it all over next year
Date published: 2023-03-11
Rated 4 out of 5 by from Good Good help.good dood a a a a a a a a a a a a a a a a a a a.
Date published: 2023-03-11
Rated 5 out of 5 by from FINISHED Was happy to complete at home and have online support
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is good quick and easy but expensive, I wish it was not 200 dollars to file taxes when i barley make any money
Date published: 2023-03-11
Rated 5 out of 5 by from Thorough and user-friendly. First time using Turbo Tax in quite a while. Very pleased at how user-friendly it was. I was able to locate the info on my forms and get it all done with relative ease. I appreciate that they offer products to help back up the return if needed.
Date published: 2023-03-11
Rated 4 out of 5 by from Never used any other service It's getting pretty expensive. Wasn't able to download W-2.
Date published: 2023-03-11
Rated 5 out of 5 by from great great..........................................great
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6852