TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is the best. TurboTax makes filing taxes so easy! It takes the stress out of every filing season.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn't live without it! I love Turbo Tax Premier. Especially being able to download finance information.
Date published: 2021-05-17
Rated 5 out of 5 by from This in my opinion is the best and safest format! The expert was very informative and accommodating! A very good experience. The mere fact that the information is already there is really trusting.
Date published: 2021-05-17
Rated 1 out of 5 by from liars coerced into using delux and wasnt given an option for regular without starting all over. this is the last time i use turbo tax, they are a bunch of liars and cheats!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes a very painful process easy! Turbo Tax is great to use with all of the helpful hints that pop up to make understanding easier.
Date published: 2021-05-17
Rated 5 out of 5 by from Nice! Easy to use! I have been using Turbo Tax for 4 years and it is always easy. Knows if you are missing information and helps you to find it.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is basic and not smart Lots of manual changes and fixes need to be done. Not clear if TT takes the right dicision. There was one major issue among many others that need to be taken care of manually. Several areas it is not clear what number to enter( for example, only for specific months, for full year or all payment, etc). It does standard calcs very well but special situations one needs to do a lot of research to enter data or selection the right options. Also, it sticks with some data that cannot be cleared at all .For example, it kept keeping 1090T with my name automatically and would not let me go without me choosing as a student, although i am not. there is no way to delete that form/worksheet.
Date published: 2021-05-17
Rated 4 out of 5 by from It's easier than it was the last time I used it. The most annoying thing was the "required" fields for this review.
Date published: 2021-05-17
Rated 2 out of 5 by from Disappointing Halfway through my filing, I realized the download product didn't have ability to import crypto csv files while the online solution does which was disappointing and caused me to make the double effort of having to create a file with the online solution to validate if I had my numbers correct. Turbo tax should do a better job of calling out the differences and pointing people to the right solution BEFORE they make a purchase.
Date published: 2021-05-17
Rated 2 out of 5 by from Getting too expensive! This is the last time I use TurboTax. While they make it easy, it gets more and more expensive to file every year, and you neve know how much you are going to pay until the very end! There are so many other good free alternatives.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 686
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is the best. TurboTax makes filing taxes so easy! It takes the stress out of every filing season.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn't live without it! I love Turbo Tax Premier. Especially being able to download finance information.
Date published: 2021-05-17
Rated 5 out of 5 by from This in my opinion is the best and safest format! The expert was very informative and accommodating! A very good experience. The mere fact that the information is already there is really trusting.
Date published: 2021-05-17
Rated 1 out of 5 by from liars coerced into using delux and wasnt given an option for regular without starting all over. this is the last time i use turbo tax, they are a bunch of liars and cheats!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes a very painful process easy! Turbo Tax is great to use with all of the helpful hints that pop up to make understanding easier.
Date published: 2021-05-17
Rated 5 out of 5 by from Nice! Easy to use! I have been using Turbo Tax for 4 years and it is always easy. Knows if you are missing information and helps you to find it.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is basic and not smart Lots of manual changes and fixes need to be done. Not clear if TT takes the right dicision. There was one major issue among many others that need to be taken care of manually. Several areas it is not clear what number to enter( for example, only for specific months, for full year or all payment, etc). It does standard calcs very well but special situations one needs to do a lot of research to enter data or selection the right options. Also, it sticks with some data that cannot be cleared at all .For example, it kept keeping 1090T with my name automatically and would not let me go without me choosing as a student, although i am not. there is no way to delete that form/worksheet.
Date published: 2021-05-17
Rated 4 out of 5 by from It's easier than it was the last time I used it. The most annoying thing was the "required" fields for this review.
Date published: 2021-05-17
Rated 2 out of 5 by from Disappointing Halfway through my filing, I realized the download product didn't have ability to import crypto csv files while the online solution does which was disappointing and caused me to make the double effort of having to create a file with the online solution to validate if I had my numbers correct. Turbo tax should do a better job of calling out the differences and pointing people to the right solution BEFORE they make a purchase.
Date published: 2021-05-17
Rated 2 out of 5 by from Getting too expensive! This is the last time I use TurboTax. While they make it easy, it gets more and more expensive to file every year, and you neve know how much you are going to pay until the very end! There are so many other good free alternatives.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 686