TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good job My lady to me about turbo tax. This was my first time using it and I was happy. I will see you next year
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is Great!! The tax expert was very professional and knowledgeable about my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Great Great This program is amazing! it really guides you and answers all questions.
Date published: 2023-03-11
Rated 5 out of 5 by from Brian my agent was awesome My agent Brian was the best. He made sure that I understood the entire process.
Date published: 2023-03-11
Rated 2 out of 5 by from Not Awesome TurboTax if you are a 1040 filer Took me toooooo long. Kept asking same questions. I couldn't find my Adjusted Gross Income from the year before and TurboTax sent me to the IRS Site that could not help me. It was unpleasant and I hate this horrible run around. I've used TurboTax since 2014 and this year was the worst. They add tons of questions to pretend to add value - I put that I am a 1040 person with nothing to report and still they made me do the same long song and dance. Especially when an option here is to upload your info from your W2s. Are they doing us a service? No. IRS should have this service available. I don't have an option to suggest here. Last year I paper filed for the first time since 2014 and that made this all worse. Welcome.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax Makes It Simple Happy that TurboTax keeps year over year details and walks users through the tax process in a simplistic method.
Date published: 2023-03-11
Rated 5 out of 5 by from Taxes He was very nice and fast! I will highly recommend turbo tax to any one
Date published: 2023-03-11
Rated 4 out of 5 by from TurboTax is Okay But.... TurboTax isn't as straight forward as it should be. Just one of several issues. After you complete your return it gives you one shine to print for your records then it isn't so easy. The should be a print button so you can print it at any point. Really... it should be easier.
Date published: 2023-03-11
Rated 4 out of 5 by from Dan Z 2022 taxes Good, been using turbo tax for many years, will use again
Date published: 2023-03-11
Rated 5 out of 5 by from Simple and well explained! So easy and anyone with the time can walk through this process. I will never have anyone besides myself do my taxes again and charge me an arm and a leg. Unless I sell property and do big business.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good job My lady to me about turbo tax. This was my first time using it and I was happy. I will see you next year
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is Great!! The tax expert was very professional and knowledgeable about my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Great Great This program is amazing! it really guides you and answers all questions.
Date published: 2023-03-11
Rated 5 out of 5 by from Brian my agent was awesome My agent Brian was the best. He made sure that I understood the entire process.
Date published: 2023-03-11
Rated 2 out of 5 by from Not Awesome TurboTax if you are a 1040 filer Took me toooooo long. Kept asking same questions. I couldn't find my Adjusted Gross Income from the year before and TurboTax sent me to the IRS Site that could not help me. It was unpleasant and I hate this horrible run around. I've used TurboTax since 2014 and this year was the worst. They add tons of questions to pretend to add value - I put that I am a 1040 person with nothing to report and still they made me do the same long song and dance. Especially when an option here is to upload your info from your W2s. Are they doing us a service? No. IRS should have this service available. I don't have an option to suggest here. Last year I paper filed for the first time since 2014 and that made this all worse. Welcome.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax Makes It Simple Happy that TurboTax keeps year over year details and walks users through the tax process in a simplistic method.
Date published: 2023-03-11
Rated 5 out of 5 by from Taxes He was very nice and fast! I will highly recommend turbo tax to any one
Date published: 2023-03-11
Rated 4 out of 5 by from TurboTax is Okay But.... TurboTax isn't as straight forward as it should be. Just one of several issues. After you complete your return it gives you one shine to print for your records then it isn't so easy. The should be a print button so you can print it at any point. Really... it should be easier.
Date published: 2023-03-11
Rated 4 out of 5 by from Dan Z 2022 taxes Good, been using turbo tax for many years, will use again
Date published: 2023-03-11
Rated 5 out of 5 by from Simple and well explained! So easy and anyone with the time can walk through this process. I will never have anyone besides myself do my taxes again and charge me an arm and a leg. Unless I sell property and do big business.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6848