TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
WAG57 from
Turbo Tax Makes Pros out of Joes
Easy step by step process that easily answers all of your questions along the journey
Date published: 2023-03-11
Rated 1 out of 5 by
CJ Jackson from
Misleading
At the end when asked for payment, they don't show you how much you owe jusy a place to pay. Be careful
Date published: 2023-03-11
Rated 5 out of 5 by
Bshorten from
TurboTax is Awesome
I had technical difficulties when doing full service, but the reps were great about staying in contact until the problem was resolved.
Date published: 2023-03-11
Rated 5 out of 5 by
LA Adams from
Great Experience!
First time user! Loved the ease! I loved that I was able to navigate back and forth to see if I was making mistakes and it told me what I was missing and gave me ideas, as well :)
Date published: 2023-03-11
Rated 5 out of 5 by
John111111111111 from
Good job
My lady to me about turbo tax. This was my first time using it and I was happy. I will see you next year
Date published: 2023-03-11
Rated 5 out of 5 by
MJC510 from
Turbo tax is Great!!
The tax expert was very professional and knowledgeable about my questions.
Date published: 2023-03-11
Rated 5 out of 5 by
SiLaEl1891 from
Great Great Great
This program is amazing! it really guides you and answers all questions.
Date published: 2023-03-11
Rated 5 out of 5 by
Germeka from
Brian my agent was awesome
My agent Brian was the best. He made sure that I understood the entire process.
Date published: 2023-03-11
Rated 2 out of 5 by
Babymaplebar from
Not Awesome TurboTax if you are a 1040 filer
Took me toooooo long. Kept asking same questions. I couldn't find my Adjusted Gross Income from the year before and TurboTax sent me to the IRS Site that could not help me. It was unpleasant and I hate this horrible run around. I've used TurboTax since 2014 and this year was the worst. They add tons of questions to pretend to add value - I put that I am a 1040 person with nothing to report and still they made me do the same long song and dance. Especially when an option here is to upload your info from your W2s. Are they doing us a service? No. IRS should have this service available. I don't have an option to suggest here. Last year I paper filed for the first time since 2014 and that made this all worse. Welcome.
Date published: 2023-03-11
Rated 5 out of 5 by
WorkingIt from
TurboTax Makes It Simple
Happy that TurboTax keeps year over year details and walks users through the tax process in a simplistic method.
All TurboTax® Offerings Reviews - Page 6847
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
WAG57 from
Turbo Tax Makes Pros out of Joes
Easy step by step process that easily answers all of your questions along the journey
Date published: 2023-03-11
Rated 1 out of 5 by
CJ Jackson from
Misleading
At the end when asked for payment, they don't show you how much you owe jusy a place to pay. Be careful
Date published: 2023-03-11
Rated 5 out of 5 by
Bshorten from
TurboTax is Awesome
I had technical difficulties when doing full service, but the reps were great about staying in contact until the problem was resolved.
Date published: 2023-03-11
Rated 5 out of 5 by
LA Adams from
Great Experience!
First time user! Loved the ease! I loved that I was able to navigate back and forth to see if I was making mistakes and it told me what I was missing and gave me ideas, as well :)
Date published: 2023-03-11
Rated 5 out of 5 by
John111111111111 from
Good job
My lady to me about turbo tax. This was my first time using it and I was happy. I will see you next year
Date published: 2023-03-11
Rated 5 out of 5 by
MJC510 from
Turbo tax is Great!!
The tax expert was very professional and knowledgeable about my questions.
Date published: 2023-03-11
Rated 5 out of 5 by
SiLaEl1891 from
Great Great Great
This program is amazing! it really guides you and answers all questions.
Date published: 2023-03-11
Rated 5 out of 5 by
Germeka from
Brian my agent was awesome
My agent Brian was the best. He made sure that I understood the entire process.
Date published: 2023-03-11
Rated 2 out of 5 by
Babymaplebar from
Not Awesome TurboTax if you are a 1040 filer
Took me toooooo long. Kept asking same questions. I couldn't find my Adjusted Gross Income from the year before and TurboTax sent me to the IRS Site that could not help me. It was unpleasant and I hate this horrible run around. I've used TurboTax since 2014 and this year was the worst. They add tons of questions to pretend to add value - I put that I am a 1040 person with nothing to report and still they made me do the same long song and dance. Especially when an option here is to upload your info from your W2s. Are they doing us a service? No. IRS should have this service available. I don't have an option to suggest here. Last year I paper filed for the first time since 2014 and that made this all worse. Welcome.
Date published: 2023-03-11
Rated 5 out of 5 by
WorkingIt from
TurboTax Makes It Simple
Happy that TurboTax keeps year over year details and walks users through the tax process in a simplistic method.
All TurboTax® Offerings Reviews - Page 6847
Date published: 2023-03-11