TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love turbo tax Have not yet had a bad experience with turbo tax in almost a decade.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax software is awesome! I have used turbo tax software since 2012 after being highly recommended by Merrill Lynch. I really haven't had any issues with it, except for when it comes to saving the return on my computer. it recommends saving it in adobe format but when it is time to do the following year's taxes I can't transfer the return to the following year's software because the adobe format is not supported and I have to enter everything manually. can you please change that so we can transfer in the adobe format?
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was simple and easy! I just used Turbo Tax Premium to do my taxes this year. Turbo Tax made everything very clear with the helpful question mark icons when I didn't quite understand what one of the questions was asking.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is the best !!! Janice was awesome, made this experience so simple, did not break a sweat and she took care of everything, really happy with the service, and highly recommend it!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Great! Easy to use, great explanations and FAQ's, awesome
Date published: 2023-03-11
Rated 4 out of 5 by from More expensive than usual It works, but it used to be a third of the price...
Date published: 2023-03-11
Rated 1 out of 5 by from Constantly Upselling You need to adjust your product to quit asking for me to purchase additional services.
Date published: 2023-03-11
Rated 5 out of 5 by from Great for young people This worked great for my 17 year old son. I will be using it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Easy to use and always do it myself. Simple to follow instructions.
Date published: 2023-03-11
Rated 4 out of 5 by from Great product except for 1 snag Loved that info needed from previous return flows so smoothly! Snag in adding additional form from my brokerage account that was not available when I started return. New info added fine, but what I had previously worked on for stock and options adjustments had disappeared. Next year I will not import brokerage forms until all available. I will be using this program again.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax Have not yet had a bad experience with turbo tax in almost a decade.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax software is awesome! I have used turbo tax software since 2012 after being highly recommended by Merrill Lynch. I really haven't had any issues with it, except for when it comes to saving the return on my computer. it recommends saving it in adobe format but when it is time to do the following year's taxes I can't transfer the return to the following year's software because the adobe format is not supported and I have to enter everything manually. can you please change that so we can transfer in the adobe format?
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was simple and easy! I just used Turbo Tax Premium to do my taxes this year. Turbo Tax made everything very clear with the helpful question mark icons when I didn't quite understand what one of the questions was asking.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is the best !!! Janice was awesome, made this experience so simple, did not break a sweat and she took care of everything, really happy with the service, and highly recommend it!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Great! Easy to use, great explanations and FAQ's, awesome
Date published: 2023-03-11
Rated 4 out of 5 by from More expensive than usual It works, but it used to be a third of the price...
Date published: 2023-03-11
Rated 1 out of 5 by from Constantly Upselling You need to adjust your product to quit asking for me to purchase additional services.
Date published: 2023-03-11
Rated 5 out of 5 by from Great for young people This worked great for my 17 year old son. I will be using it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Easy to use and always do it myself. Simple to follow instructions.
Date published: 2023-03-11
Rated 4 out of 5 by from Great product except for 1 snag Loved that info needed from previous return flows so smoothly! Snag in adding additional form from my brokerage account that was not available when I started return. New info added fine, but what I had previously worked on for stock and options adjustments had disappeared. Next year I will not import brokerage forms until all available. I will be using this program again.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6843