TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is really getting out of hand price wise I can't believe the cost of doing a simple tax form this will probably be the last time i use turbo tax for my tax filing.
Date published: 2023-03-11
Rated 5 out of 5 by from TT makes a painful process easier to stomach! We have been using TurboTax (TT) and its predecessor MacInTax for over nearly 30 years. Although doing taxes is a tedious process, TT's approach is straightforward and methodical and although it doesn't make preparing and filing taxes "fun", it does make it easier and error free (provided the data entered is correct to begin with). As long as TT is out there, we'll use it.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbotax is not the best but okay Even with agent they don't really help as much. Price is too high even though you do most of the work.
Date published: 2023-03-11
Rated 5 out of 5 by from TURBO TAX WAS FAST AND EASY I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by from One major error with the form (Income), needed fix The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by from easy pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by from Confusing For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is really getting out of hand price wise I can't believe the cost of doing a simple tax form this will probably be the last time i use turbo tax for my tax filing.
Date published: 2023-03-11
Rated 5 out of 5 by from TT makes a painful process easier to stomach! We have been using TurboTax (TT) and its predecessor MacInTax for over nearly 30 years. Although doing taxes is a tedious process, TT's approach is straightforward and methodical and although it doesn't make preparing and filing taxes "fun", it does make it easier and error free (provided the data entered is correct to begin with). As long as TT is out there, we'll use it.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbotax is not the best but okay Even with agent they don't really help as much. Price is too high even though you do most of the work.
Date published: 2023-03-11
Rated 5 out of 5 by from TURBO TAX WAS FAST AND EASY I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by from One major error with the form (Income), needed fix The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by from easy pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by from Confusing For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6833