TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
21345679097654 from
Turbo Tax is really getting out of hand price wise
I can't believe the cost of doing a simple tax form this will probably be the last time i use turbo tax for my tax filing.
Date published: 2023-03-11
Rated 5 out of 5 by
DJTM531 from
TT makes a painful process easier to stomach!
We have been using TurboTax (TT) and its predecessor MacInTax for over nearly 30 years. Although doing taxes is a tedious process, TT's approach is straightforward and methodical and although it doesn't make preparing and filing taxes "fun", it does make it easier and error free (provided the data entered is correct to begin with). As long as TT is out there, we'll use it.
Date published: 2023-03-11
Rated 2 out of 5 by
sam2027 from
Turbotax is not the best but okay
Even with agent they don't really help as much. Price is too high even though you do most of the work.
Date published: 2023-03-11
Rated 5 out of 5 by
MONA12983 from
TURBO TAX WAS FAST AND EASY
I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by
MissTinSC from
One major error with the form (Income), needed fix
The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by
sausagefingers from
easy
pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by
Jane2023 from
Confusing
For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
All TurboTax® Offerings Reviews - Page 6833
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
21345679097654 from
Turbo Tax is really getting out of hand price wise
I can't believe the cost of doing a simple tax form this will probably be the last time i use turbo tax for my tax filing.
Date published: 2023-03-11
Rated 5 out of 5 by
DJTM531 from
TT makes a painful process easier to stomach!
We have been using TurboTax (TT) and its predecessor MacInTax for over nearly 30 years. Although doing taxes is a tedious process, TT's approach is straightforward and methodical and although it doesn't make preparing and filing taxes "fun", it does make it easier and error free (provided the data entered is correct to begin with). As long as TT is out there, we'll use it.
Date published: 2023-03-11
Rated 2 out of 5 by
sam2027 from
Turbotax is not the best but okay
Even with agent they don't really help as much. Price is too high even though you do most of the work.
Date published: 2023-03-11
Rated 5 out of 5 by
MONA12983 from
TURBO TAX WAS FAST AND EASY
I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by
MissTinSC from
One major error with the form (Income), needed fix
The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by
sausagefingers from
easy
pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by
Jane2023 from
Confusing
For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
All TurboTax® Offerings Reviews - Page 6833
Date published: 2023-03-11