TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Difficult Many sections are easy to use; however, I tried to REVISIT several parts but the section would not open. I tried to E-File both Fed and State. Of course, I had to pay for the State. Unfortunately, the Fed rejected which caused the State to reject. When refiling, I would have to pay $25 AGAIN to file state. Turbo Tax should advise you to file Fed first and make sure it doesn't reject before trying to E-File State. My return has not been processed yet from last year even though I filed it in April 2020. Turbo Tax didn't give any instructions about how to handle the AGI for last year's return when it hasn't been processed which caused Fed to reject. I needed to input $0. UGH!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Love turbo tax So easy!!!! Everyone should use it. I will use it forever!
Date published: 2022-04-18
Rated 3 out of 5 by from Too expensive Everything is extra this year. Next year we are buying a program and doing it ourselves.
Date published: 2022-04-18
Rated 5 out of 5 by from Michael Is Outstanding!!! I had a confusing tax question and Michael who is from your NY office was an absolute rock star in helping me get my taxes filed on time!
Date published: 2022-04-18
Rated 3 out of 5 by from turbo was not able to communicate with an expert i looked up the info I needed on IRS website and talked to a local tax expert provided to seniors
Date published: 2022-04-18
Rated 5 out of 5 by from impressed Very user friendly and quick process. no complaints
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best I had my brother in law do my taxes last year and he never send me my tax returns forms for records. So I had to do them by myself and with your help I was able to get it done thank you
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and East to use Fast and East to use. Great for filing secure and many state returns.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use TurboTax was easy to use, and it made me filing taxes on my own seemless.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome! AWESOME!!! Best product out there to file your taxes!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Difficult Many sections are easy to use; however, I tried to REVISIT several parts but the section would not open. I tried to E-File both Fed and State. Of course, I had to pay for the State. Unfortunately, the Fed rejected which caused the State to reject. When refiling, I would have to pay $25 AGAIN to file state. Turbo Tax should advise you to file Fed first and make sure it doesn't reject before trying to E-File State. My return has not been processed yet from last year even though I filed it in April 2020. Turbo Tax didn't give any instructions about how to handle the AGI for last year's return when it hasn't been processed which caused Fed to reject. I needed to input $0. UGH!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Love turbo tax So easy!!!! Everyone should use it. I will use it forever!
Date published: 2022-04-18
Rated 3 out of 5 by from Too expensive Everything is extra this year. Next year we are buying a program and doing it ourselves.
Date published: 2022-04-18
Rated 5 out of 5 by from Michael Is Outstanding!!! I had a confusing tax question and Michael who is from your NY office was an absolute rock star in helping me get my taxes filed on time!
Date published: 2022-04-18
Rated 3 out of 5 by from turbo was not able to communicate with an expert i looked up the info I needed on IRS website and talked to a local tax expert provided to seniors
Date published: 2022-04-18
Rated 5 out of 5 by from impressed Very user friendly and quick process. no complaints
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best I had my brother in law do my taxes last year and he never send me my tax returns forms for records. So I had to do them by myself and with your help I was able to get it done thank you
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and East to use Fast and East to use. Great for filing secure and many state returns.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use TurboTax was easy to use, and it made me filing taxes on my own seemless.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome! AWESOME!!! Best product out there to file your taxes!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 684