TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Very thankful for TurboTax TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was amazing Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by from Again another easy year I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax was awesome TurboTax a great experience and I will recommend it to more of my friends and family members
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent tool Very thorough and easy to use. Especially for retirees
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax Review by Claude C Bass Chester was awesome! On time and through. 1000% better than my analyst from last year. Only complaint is that I could not see my uploaded documents.
Date published: 2023-03-11
Rated 4 out of 5 by from Good but frustrating It was good but it took me for ever to figure out the the issue I had, I wasn't willing to pay the high cost for to talk to a consulate for something that should have been easily figured out with a click to a link back to the issue
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Very thankful for TurboTax TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was amazing Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by from Again another easy year I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax was awesome TurboTax a great experience and I will recommend it to more of my friends and family members
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent tool Very thorough and easy to use. Especially for retirees
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax Review by Claude C Bass Chester was awesome! On time and through. 1000% better than my analyst from last year. Only complaint is that I could not see my uploaded documents.
Date published: 2023-03-11
Rated 4 out of 5 by from Good but frustrating It was good but it took me for ever to figure out the the issue I had, I wasn't willing to pay the high cost for to talk to a consulate for something that should have been easily figured out with a click to a link back to the issue
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6824