TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Steve_in_CA from
Very thankful for TurboTax
TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by
Turbo tax 23 from
Turbo Tax was amazing
Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by
NOT A 700 TAX BILL from
Again another easy year
I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
Rated 5 out of 5 by
Kristywiliams001 from
TurboTax was awesome
TurboTax a great experience and I will recommend it to more of my friends and family members
Date published: 2023-03-11
Rated 5 out of 5 by
CDM2 from
Excellent tool
Very thorough and easy to use. Especially for retirees
Date published: 2023-03-11
Rated 4 out of 5 by
Curt2023 from
Turbo Tax Review by Claude C Bass
Chester was awesome! On time and through. 1000% better than my analyst from last year. Only complaint is that I could not see my uploaded documents.
Date published: 2023-03-11
Rated 4 out of 5 by
Rod91 from
Good but frustrating
It was good but it took me for ever to figure out the the issue I had, I wasn't willing to pay the high cost for to talk to a consulate for something that should have been easily figured out with a click to a link back to the issue
All TurboTax® Offerings Reviews - Page 6824
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Steve_in_CA from
Very thankful for TurboTax
TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by
Turbo tax 23 from
Turbo Tax was amazing
Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by
NOT A 700 TAX BILL from
Again another easy year
I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
Rated 5 out of 5 by
Kristywiliams001 from
TurboTax was awesome
TurboTax a great experience and I will recommend it to more of my friends and family members
Date published: 2023-03-11
Rated 5 out of 5 by
CDM2 from
Excellent tool
Very thorough and easy to use. Especially for retirees
Date published: 2023-03-11
Rated 4 out of 5 by
Curt2023 from
Turbo Tax Review by Claude C Bass
Chester was awesome! On time and through. 1000% better than my analyst from last year. Only complaint is that I could not see my uploaded documents.
Date published: 2023-03-11
Rated 4 out of 5 by
Rod91 from
Good but frustrating
It was good but it took me for ever to figure out the the issue I had, I wasn't willing to pay the high cost for to talk to a consulate for something that should have been easily figured out with a click to a link back to the issue
All TurboTax® Offerings Reviews - Page 6824
Date published: 2023-03-11