TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Sure beats leaving the house. TurboTax is great, first of all, because you can start and stop, and pick up where you left off. Also, it remembers entries for employer, HSA, charitable, etc., which lessens data entry. Top benefit?....I don't have to leave the house.
Date published: 2023-03-11
Rated 5 out of 5 by from Started with Turbo Tax about 15 years ago the best well organized I have used it for a long time and am very satisfied It saved much grief on a possible audit
Date published: 2023-03-11
Rated 4 out of 5 by from necessary forms not ready after completing our business partnership return the necessary for for electronic signature needed to e-file was not ready. It was finally made available on 3-10-2023
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect Products were perfect and the full service process was simple and well guided by the expert
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome every year! Turbo Tax is very easy to use, & gives the user a strong sense of confidence. The ability to download & import stock market data is a key feature for me!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo is okay In 2021, I had a very complex tax return making me to update Turbo Tax Premium. This year, I had a simple tax return but I realized there is no way to downgrade so I had to pay for premium. I may try doing it my hand next year for the smoothness if it.
Date published: 2023-03-11
Rated 3 out of 5 by from you have to know tax returns to use turbo tax Finished Fed and Ca returns turbo tax did a check and found zero errors started to e-file when I started up turbo tax the next day and did a re-check of CA tax return it said it found two errors on 540 forrm line 12. I had trouble understanding problem because I have no W2 and that was what the error explanation showed. Don't know how I fixed it but I was able to e-file
Date published: 2023-03-11
Rated 5 out of 5 by from Simply the best. Last year I paid for the premium coverage and just happened to need it as I had untaxable income from overseas. It was handled immediately.
Date published: 2023-03-11
Rated 3 out of 5 by from Easy to do Easy process for anyone to use. Simple directions.
Date published: 2023-03-11
Rated 5 out of 5 by from Complex return but Marcelena came up with creative Marcelina was excellent and found a creative solution to help with a complex tax return - she was personally invested in customer success and very flexible and followed up all the time
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sure beats leaving the house. TurboTax is great, first of all, because you can start and stop, and pick up where you left off. Also, it remembers entries for employer, HSA, charitable, etc., which lessens data entry. Top benefit?....I don't have to leave the house.
Date published: 2023-03-11
Rated 5 out of 5 by from Started with Turbo Tax about 15 years ago the best well organized I have used it for a long time and am very satisfied It saved much grief on a possible audit
Date published: 2023-03-11
Rated 4 out of 5 by from necessary forms not ready after completing our business partnership return the necessary for for electronic signature needed to e-file was not ready. It was finally made available on 3-10-2023
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect Products were perfect and the full service process was simple and well guided by the expert
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome every year! Turbo Tax is very easy to use, & gives the user a strong sense of confidence. The ability to download & import stock market data is a key feature for me!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo is okay In 2021, I had a very complex tax return making me to update Turbo Tax Premium. This year, I had a simple tax return but I realized there is no way to downgrade so I had to pay for premium. I may try doing it my hand next year for the smoothness if it.
Date published: 2023-03-11
Rated 3 out of 5 by from you have to know tax returns to use turbo tax Finished Fed and Ca returns turbo tax did a check and found zero errors started to e-file when I started up turbo tax the next day and did a re-check of CA tax return it said it found two errors on 540 forrm line 12. I had trouble understanding problem because I have no W2 and that was what the error explanation showed. Don't know how I fixed it but I was able to e-file
Date published: 2023-03-11
Rated 5 out of 5 by from Simply the best. Last year I paid for the premium coverage and just happened to need it as I had untaxable income from overseas. It was handled immediately.
Date published: 2023-03-11
Rated 3 out of 5 by from Easy to do Easy process for anyone to use. Simple directions.
Date published: 2023-03-11
Rated 5 out of 5 by from Complex return but Marcelena came up with creative Marcelina was excellent and found a creative solution to help with a complex tax return - she was personally invested in customer success and very flexible and followed up all the time
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6816