TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Unnecessarily Expensive I don't understand why it costs this much to do all the work myself. Was more expensive that having actual tax preparers do it.
Date published: 2023-03-11
Rated 5 out of 5 by from Thank Dave, my taxes are filed! I used the full-service Turbo Tax plan because my employment status changed to something highly complex compared to previous years. Dave did all of my taxes for me once I uploaded the documents required, and did a fantastic job completing them, and explaining what was happening to me.
Date published: 2023-03-11
Rated 5 out of 5 by from Alana at TurboTax is fantastic. She was perfect. Would absolutely recommend to a friend.
Date published: 2023-03-11
Rated 1 out of 5 by from Use Another Method of Filing It would not let me change the type of method I was filing so it deducted more than what it should have from my refund.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax did it for me 2022 I retired, sold a house, bought an RV. My wife retired we sold everything and took off. I was scared of doing my own taxes this year. Turbotax was painless and completed in just a couple of hours. Biggest return I remember in many years.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome The person who helped me was awesome , she was very nice and helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Live Expert is Great - Ovetta Ovetta was a great help to resolve my tax issues with State and Federal along with 1098 and 1095-C. She was able to resolve all my issues in 30 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax did it again! Great job! I was able to get all my taxes done with Turbo Tax! Eight years in a row. Had a couple little things that wasn't easy but I was able to correct those things quickly. See you next year Turbo!
Date published: 2023-03-11
Rated 5 out of 5 by from Easier every year I've used Turbo Tax for several years now and every year it is easier because of the data and logins saved. I typically file in multiple states and Turbo Tax always makes it simple.
Date published: 2023-03-11
Rated 1 out of 5 by from Turbo Tax no longer free apparently Your company pulled $100 from me because I had to file information on form 1095-A health insurance which is mandatory. From what I was told I needed premium (pay you guys $60 and then an extra $40 to take if from my return) just to file something that is mandatory to be accepted by the IRS... I'm no longer using TurboTax to do taxes from here on out.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unnecessarily Expensive I don't understand why it costs this much to do all the work myself. Was more expensive that having actual tax preparers do it.
Date published: 2023-03-11
Rated 5 out of 5 by from Thank Dave, my taxes are filed! I used the full-service Turbo Tax plan because my employment status changed to something highly complex compared to previous years. Dave did all of my taxes for me once I uploaded the documents required, and did a fantastic job completing them, and explaining what was happening to me.
Date published: 2023-03-11
Rated 5 out of 5 by from Alana at TurboTax is fantastic. She was perfect. Would absolutely recommend to a friend.
Date published: 2023-03-11
Rated 1 out of 5 by from Use Another Method of Filing It would not let me change the type of method I was filing so it deducted more than what it should have from my refund.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax did it for me 2022 I retired, sold a house, bought an RV. My wife retired we sold everything and took off. I was scared of doing my own taxes this year. Turbotax was painless and completed in just a couple of hours. Biggest return I remember in many years.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome The person who helped me was awesome , she was very nice and helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Live Expert is Great - Ovetta Ovetta was a great help to resolve my tax issues with State and Federal along with 1098 and 1095-C. She was able to resolve all my issues in 30 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax did it again! Great job! I was able to get all my taxes done with Turbo Tax! Eight years in a row. Had a couple little things that wasn't easy but I was able to correct those things quickly. See you next year Turbo!
Date published: 2023-03-11
Rated 5 out of 5 by from Easier every year I've used Turbo Tax for several years now and every year it is easier because of the data and logins saved. I typically file in multiple states and Turbo Tax always makes it simple.
Date published: 2023-03-11
Rated 1 out of 5 by from Turbo Tax no longer free apparently Your company pulled $100 from me because I had to file information on form 1095-A health insurance which is mandatory. From what I was told I needed premium (pay you guys $60 and then an extra $40 to take if from my return) just to file something that is mandatory to be accepted by the IRS... I'm no longer using TurboTax to do taxes from here on out.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6809