TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from This is my 9th year using TurboTax! Obviously they're doing it right. I will continue using TurboTax in the future.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is easy to use. I've been using Turbo Tax for many years now and find it easy to navigate to enter information and file my return. I am a retired CPA and accounting educator and find this product user friendly and do recommend it to others.
Date published: 2023-03-14
Rated 4 out of 5 by from Not as easy as years past I thought the way TT walked one through the tax prep was a little more confusing in years past. It asked about forms that most people would not have and I spent a lot of time researching what the forms were.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Fastest and cleanest tax prep software out there, appreciate the work and improvements they put in each year.
Date published: 2023-03-14
Rated 3 out of 5 by from I tried H&R Block Business. TurboTax was easier H&R Block Business was harder, requiring more work with fewer clarifications. You constantly had to go to the form and back again. However, TurboTax for partnerships isn't a complete walk in the park. And, you have to keep an eye on TurboTax trying to up-sell you: They don't ask you if you want to file your state taxes, they start you on the process and then try to get you to buy the additional software. Of course, if you've paid attention at all to federal actions against tax software providers offering free tax preparation and then up-selling, you know they try to do this. The good thing about TurboTax is that they have streamlined the process of signing and they reduce the need to manually edit the main form via their interview questions.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and affordable Easy, fast, not too expensive. Their representative was thorough and helped me do it all in less then two hours.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX EASILY RESOLVED MY TERRIBLE MESS> I had lost or destroyed all my previous records with TurboTax. I was widowed and had not even the name or numbers I had filed under after my late husband died. Fortunately there was the most patient Turbo Tax consultant,, Bobby, Who spent several hours helping me, finally even putting me in contact with the IRS. From there on it was a breeze.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax was great very easy to navigate. they help guide you every step of the way.
Date published: 2023-03-14
Rated 5 out of 5 by from always feel good with the expert help the tax expert i talked to was very helpful and pleasant
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Easy, fast and simple to understand. I would use it again next year.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is my 9th year using TurboTax! Obviously they're doing it right. I will continue using TurboTax in the future.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is easy to use. I've been using Turbo Tax for many years now and find it easy to navigate to enter information and file my return. I am a retired CPA and accounting educator and find this product user friendly and do recommend it to others.
Date published: 2023-03-14
Rated 4 out of 5 by from Not as easy as years past I thought the way TT walked one through the tax prep was a little more confusing in years past. It asked about forms that most people would not have and I spent a lot of time researching what the forms were.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Fastest and cleanest tax prep software out there, appreciate the work and improvements they put in each year.
Date published: 2023-03-14
Rated 3 out of 5 by from I tried H&R Block Business. TurboTax was easier H&R Block Business was harder, requiring more work with fewer clarifications. You constantly had to go to the form and back again. However, TurboTax for partnerships isn't a complete walk in the park. And, you have to keep an eye on TurboTax trying to up-sell you: They don't ask you if you want to file your state taxes, they start you on the process and then try to get you to buy the additional software. Of course, if you've paid attention at all to federal actions against tax software providers offering free tax preparation and then up-selling, you know they try to do this. The good thing about TurboTax is that they have streamlined the process of signing and they reduce the need to manually edit the main form via their interview questions.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and affordable Easy, fast, not too expensive. Their representative was thorough and helped me do it all in less then two hours.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX EASILY RESOLVED MY TERRIBLE MESS> I had lost or destroyed all my previous records with TurboTax. I was widowed and had not even the name or numbers I had filed under after my late husband died. Fortunately there was the most patient Turbo Tax consultant,, Bobby, Who spent several hours helping me, finally even putting me in contact with the IRS. From there on it was a breeze.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax was great very easy to navigate. they help guide you every step of the way.
Date published: 2023-03-14
Rated 5 out of 5 by from always feel good with the expert help the tax expert i talked to was very helpful and pleasant
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Easy, fast and simple to understand. I would use it again next year.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6809