TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Giovanni0091 from
Its fine but the charges are outrageous
It works fine in a pinch but the fact that it cost me 220 dollars to file is insane. It specially since that did not include "Max" or any other add ons.
Date published: 2023-04-19
Rated 1 out of 5 by
TayKingTaxes from
Not worth any money
The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by
Master3064 from
Easy application to file
Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by
Bethye from
AWESOME!!!!
Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
Rated 1 out of 5 by
iamafool from
Shady
I used Credit Karma for multiple years and the tax filing process was a breeze. It remembered my info year to year and was completely free. Now I have to use Turbo Tax, not quite as user friendly, and without telling me until the very end I find out that I'm being charged $170 for a worse service than what used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by
Debbie061 from
Turbo Tax rules!
Easy to use, even if you have a complicated return.
Date published: 2023-04-19
Rated 5 out of 5 by
Skyttles from
Turbo tax is great
Fine. This was very instructional. It only took 4 hours to complete. Definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Doctor Cuervo from
Turbo Tax is EXCELLENT
It took a little longer to file not because Turbo tax was in any way at fault. It was just finding all of my relevant information. Turbo Tax was EXCELLENT!
Date published: 2023-04-19
Rated 5 out of 5 by
danandjan from
Fantastic, easy, and fast!
I had the best experience with Turbo Tax. It was worth the extra money to have the additional help. They were quick to respond and very knowledgeable!
Date published: 2023-04-19
Rated 5 out of 5 by
Stevenag from
TurboTax is great!
This is my first time filing on my own with TurboTax and it was a very easy process considering. Thank you for the assistance TurboTax!
All TurboTax® Offerings Reviews - Page 681
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Giovanni0091 from
Its fine but the charges are outrageous
It works fine in a pinch but the fact that it cost me 220 dollars to file is insane. It specially since that did not include "Max" or any other add ons.
Date published: 2023-04-19
Rated 1 out of 5 by
TayKingTaxes from
Not worth any money
The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by
Master3064 from
Easy application to file
Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by
Bethye from
AWESOME!!!!
Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
Rated 1 out of 5 by
iamafool from
Shady
I used Credit Karma for multiple years and the tax filing process was a breeze. It remembered my info year to year and was completely free. Now I have to use Turbo Tax, not quite as user friendly, and without telling me until the very end I find out that I'm being charged $170 for a worse service than what used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by
Debbie061 from
Turbo Tax rules!
Easy to use, even if you have a complicated return.
Date published: 2023-04-19
Rated 5 out of 5 by
Skyttles from
Turbo tax is great
Fine. This was very instructional. It only took 4 hours to complete. Definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Doctor Cuervo from
Turbo Tax is EXCELLENT
It took a little longer to file not because Turbo tax was in any way at fault. It was just finding all of my relevant information. Turbo Tax was EXCELLENT!
Date published: 2023-04-19
Rated 5 out of 5 by
danandjan from
Fantastic, easy, and fast!
I had the best experience with Turbo Tax. It was worth the extra money to have the additional help. They were quick to respond and very knowledgeable!
Date published: 2023-04-19
Rated 5 out of 5 by
Stevenag from
TurboTax is great!
This is my first time filing on my own with TurboTax and it was a very easy process considering. Thank you for the assistance TurboTax!
All TurboTax® Offerings Reviews - Page 681
Date published: 2023-04-19