TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Shellex from
Very helpful
Usually I do my taxes myself but this time I needed some help and they came to the rescue
Date published: 2023-03-12
Rated 4 out of 5 by
Thu Ha tax return 2022 from
2022 Tax Return
Very likable to use; but disappointed about the cost charged for Federal filling ($119.00) and the option for return ($39.00).
Date published: 2023-03-12
Rated 5 out of 5 by
Oso172 from
Turbo Tax Awesome
Overall happy with Turbo Tax , it save us money ! I always recommend to my family and friends !
Date published: 2023-03-12
Rated 5 out of 5 by
Renz11 from
Turbo Tax Makes Life Easier
Extremely helpful with search and answer questions! Everything from start-finish was easy.
Date published: 2023-03-12
Rated 5 out of 5 by
dand_tax_man from
Neelam was awesome!
Neelam took care of my tax needs promptly and significantly reduced the hassle of filling out unfamiliar forms.
Date published: 2023-03-12
Rated 4 out of 5 by
KRISTALPS from
First Time User
This was our first time using Turbo Tax. We previously have had our taxes done by a CPA, but our finances are very simple, so we tried doing it this way for the 2022 tax year. It was a pretty easy process, but there were some confusing parts like the system asking about points on our mortgage from the 2021 tax year. In the end we figured it out and we owed about what we thought we would. But this year we paid less to do our taxes, so that's a win!
Date published: 2023-03-12
Rated 5 out of 5 by
cresap from
easy fast
easy way to go. no appointments. done on my time. awesome
Date published: 2023-03-12
Rated 2 out of 5 by
IvanRedkinn from
Charged twice for the same item
Purchased the item from Amazon, downloaded it, went to file...got charged again for the entire federal + state item.
Date published: 2023-03-12
Rated 5 out of 5 by
Phanarith from
Very supportive tax expert.
Amir been very helpful and professional with his assistance with my taxes. Was able to answer all of my questions and was able to plan around my busy schedule.
Date published: 2023-03-12
Rated 4 out of 5 by
Annih from
Some misleading discounts were sent to me
Overall I had a good experience with TurboTax, however, I was sent a 20% discount for filing and it would not work. I found this disapointing.
All TurboTax® Offerings Reviews - Page 6799
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Shellex from
Very helpful
Usually I do my taxes myself but this time I needed some help and they came to the rescue
Date published: 2023-03-12
Rated 4 out of 5 by
Thu Ha tax return 2022 from
2022 Tax Return
Very likable to use; but disappointed about the cost charged for Federal filling ($119.00) and the option for return ($39.00).
Date published: 2023-03-12
Rated 5 out of 5 by
Oso172 from
Turbo Tax Awesome
Overall happy with Turbo Tax , it save us money ! I always recommend to my family and friends !
Date published: 2023-03-12
Rated 5 out of 5 by
Renz11 from
Turbo Tax Makes Life Easier
Extremely helpful with search and answer questions! Everything from start-finish was easy.
Date published: 2023-03-12
Rated 5 out of 5 by
dand_tax_man from
Neelam was awesome!
Neelam took care of my tax needs promptly and significantly reduced the hassle of filling out unfamiliar forms.
Date published: 2023-03-12
Rated 4 out of 5 by
KRISTALPS from
First Time User
This was our first time using Turbo Tax. We previously have had our taxes done by a CPA, but our finances are very simple, so we tried doing it this way for the 2022 tax year. It was a pretty easy process, but there were some confusing parts like the system asking about points on our mortgage from the 2021 tax year. In the end we figured it out and we owed about what we thought we would. But this year we paid less to do our taxes, so that's a win!
Date published: 2023-03-12
Rated 5 out of 5 by
cresap from
easy fast
easy way to go. no appointments. done on my time. awesome
Date published: 2023-03-12
Rated 2 out of 5 by
IvanRedkinn from
Charged twice for the same item
Purchased the item from Amazon, downloaded it, went to file...got charged again for the entire federal + state item.
Date published: 2023-03-12
Rated 5 out of 5 by
Phanarith from
Very supportive tax expert.
Amir been very helpful and professional with his assistance with my taxes. Was able to answer all of my questions and was able to plan around my busy schedule.
Date published: 2023-03-12
Rated 4 out of 5 by
Annih from
Some misleading discounts were sent to me
Overall I had a good experience with TurboTax, however, I was sent a 20% discount for filing and it would not work. I found this disapointing.
All TurboTax® Offerings Reviews - Page 6799
Date published: 2023-03-12