TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very helpful Usually I do my taxes myself but this time I needed some help and they came to the rescue
Date published: 2023-03-12
Rated 4 out of 5 by from 2022 Tax Return Very likable to use; but disappointed about the cost charged for Federal filling ($119.00) and the option for return ($39.00).
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Awesome Overall happy with Turbo Tax , it save us money ! I always recommend to my family and friends !
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Makes Life Easier Extremely helpful with search and answer questions! Everything from start-finish was easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Neelam was awesome! Neelam took care of my tax needs promptly and significantly reduced the hassle of filling out unfamiliar forms.
Date published: 2023-03-12
Rated 4 out of 5 by from First Time User This was our first time using Turbo Tax. We previously have had our taxes done by a CPA, but our finances are very simple, so we tried doing it this way for the 2022 tax year. It was a pretty easy process, but there were some confusing parts like the system asking about points on our mortgage from the 2021 tax year. In the end we figured it out and we owed about what we thought we would. But this year we paid less to do our taxes, so that's a win!
Date published: 2023-03-12
Rated 5 out of 5 by from easy fast easy way to go. no appointments. done on my time. awesome
Date published: 2023-03-12
Rated 2 out of 5 by from Charged twice for the same item Purchased the item from Amazon, downloaded it, went to file...got charged again for the entire federal + state item.
Date published: 2023-03-12
Rated 5 out of 5 by from Very supportive tax expert. Amir been very helpful and professional with his assistance with my taxes. Was able to answer all of my questions and was able to plan around my busy schedule.
Date published: 2023-03-12
Rated 4 out of 5 by from Some misleading discounts were sent to me Overall I had a good experience with TurboTax, however, I was sent a 20% discount for filing and it would not work. I found this disapointing.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6799
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Usually I do my taxes myself but this time I needed some help and they came to the rescue
Date published: 2023-03-12
Rated 4 out of 5 by from 2022 Tax Return Very likable to use; but disappointed about the cost charged for Federal filling ($119.00) and the option for return ($39.00).
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Awesome Overall happy with Turbo Tax , it save us money ! I always recommend to my family and friends !
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Makes Life Easier Extremely helpful with search and answer questions! Everything from start-finish was easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Neelam was awesome! Neelam took care of my tax needs promptly and significantly reduced the hassle of filling out unfamiliar forms.
Date published: 2023-03-12
Rated 4 out of 5 by from First Time User This was our first time using Turbo Tax. We previously have had our taxes done by a CPA, but our finances are very simple, so we tried doing it this way for the 2022 tax year. It was a pretty easy process, but there were some confusing parts like the system asking about points on our mortgage from the 2021 tax year. In the end we figured it out and we owed about what we thought we would. But this year we paid less to do our taxes, so that's a win!
Date published: 2023-03-12
Rated 5 out of 5 by from easy fast easy way to go. no appointments. done on my time. awesome
Date published: 2023-03-12
Rated 2 out of 5 by from Charged twice for the same item Purchased the item from Amazon, downloaded it, went to file...got charged again for the entire federal + state item.
Date published: 2023-03-12
Rated 5 out of 5 by from Very supportive tax expert. Amir been very helpful and professional with his assistance with my taxes. Was able to answer all of my questions and was able to plan around my busy schedule.
Date published: 2023-03-12
Rated 4 out of 5 by from Some misleading discounts were sent to me Overall I had a good experience with TurboTax, however, I was sent a 20% discount for filing and it would not work. I found this disapointing.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6799