TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Awsome Best tax prep ever thanks to Albernal who was very knowledgeable.
Date published: 2023-03-11
Rated 3 out of 5 by from Latest version is poor. This latest version of TurboTax is not simple to follow. In the past I have done two of my son's taxes without having to create a new account. To do so was confusing and it took me an inordinate about of time to complete the second tax return.
Date published: 2023-03-11
Rated 3 out of 5 by from 2022 taxes The most difficult time I have had downloading from my financial advisor.
Date published: 2023-03-11
Rated 5 out of 5 by from Love it I've used Turbo Tax for a lot of years now. The product stays updated, is easy to use, and provides extra help when needed.
Date published: 2023-03-11
Rated 5 out of 5 by from 5 years and counting Filing taxes has gotten easier since I started using Turbo Tax. The laws themselves have gotten onerous and complicated, but filing is getting easier. Well done TT.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is awesome and very easy to use The online chat is a great feature versus being tied up on the phone
Date published: 2023-03-11
Rated 4 out of 5 by from A Habit I Can't Break I'm always confused and unhappy with TurboTax, with things that make no sense, like credits that come and go with incomprehensible explanations. But then I think maybe that's the tax board and not the preparation software. At any rate, I've never been audited, though I buy the defense product too, just in case. I'm too used to it and relieved by that to switch to any of the TT competitors that have cropped up, including the old dog H & R Block and the good ole IRS itself. The cost has become so dear (about 4 times what it was when I first started with it) that I can experiment to compare. So, not what you want to hear, "an *unmitigated* awesome," but a decades-long habit by now.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax is easy and helpful as you go along the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is wonderful for business owners The Turbo Tax Premium is excellent and user friendly for a small business owner.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to file Very easy to file taxes, walks you through each step
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awsome Best tax prep ever thanks to Albernal who was very knowledgeable.
Date published: 2023-03-11
Rated 3 out of 5 by from Latest version is poor. This latest version of TurboTax is not simple to follow. In the past I have done two of my son's taxes without having to create a new account. To do so was confusing and it took me an inordinate about of time to complete the second tax return.
Date published: 2023-03-11
Rated 3 out of 5 by from 2022 taxes The most difficult time I have had downloading from my financial advisor.
Date published: 2023-03-11
Rated 5 out of 5 by from Love it I've used Turbo Tax for a lot of years now. The product stays updated, is easy to use, and provides extra help when needed.
Date published: 2023-03-11
Rated 5 out of 5 by from 5 years and counting Filing taxes has gotten easier since I started using Turbo Tax. The laws themselves have gotten onerous and complicated, but filing is getting easier. Well done TT.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is awesome and very easy to use The online chat is a great feature versus being tied up on the phone
Date published: 2023-03-11
Rated 4 out of 5 by from A Habit I Can't Break I'm always confused and unhappy with TurboTax, with things that make no sense, like credits that come and go with incomprehensible explanations. But then I think maybe that's the tax board and not the preparation software. At any rate, I've never been audited, though I buy the defense product too, just in case. I'm too used to it and relieved by that to switch to any of the TT competitors that have cropped up, including the old dog H & R Block and the good ole IRS itself. The cost has become so dear (about 4 times what it was when I first started with it) that I can experiment to compare. So, not what you want to hear, "an *unmitigated* awesome," but a decades-long habit by now.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax is easy and helpful as you go along the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is wonderful for business owners The Turbo Tax Premium is excellent and user friendly for a small business owner.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to file Very easy to file taxes, walks you through each step
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6794