TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Final instructions for e-filing are confusing. I thought my tax return was complete and I e-filed following your steps. Waiting for confirmation from IRS of their receipt. Then I receive instructions to print out form 8453 and mail with form 8949. There is no form 8949 in my return?? All information was input electronically. I' m not sure if I've done everything required of me. First time to use TurboTax
Date published: 2023-03-15
Rated 4 out of 5 by from turbo tax is ok Turbo Tax is ok specially with your busy schedule. The only draw back is you are missing the live face to face contact and the way I contacted with my CPA expert is through messages. It is a little bit difficult and I do not have an immediate answers to my questions like in the face to face.
Date published: 2023-03-15
Rated 5 out of 5 by from Fantastic! Love the convenience, simplicity and up to date that Turbo Tax provides.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy and helpful 10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by from Couldn't call The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to Use! The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by from turbotax is mediocre Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by from The live expert was great The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax did it For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6781
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Final instructions for e-filing are confusing. I thought my tax return was complete and I e-filed following your steps. Waiting for confirmation from IRS of their receipt. Then I receive instructions to print out form 8453 and mail with form 8949. There is no form 8949 in my return?? All information was input electronically. I' m not sure if I've done everything required of me. First time to use TurboTax
Date published: 2023-03-15
Rated 4 out of 5 by from turbo tax is ok Turbo Tax is ok specially with your busy schedule. The only draw back is you are missing the live face to face contact and the way I contacted with my CPA expert is through messages. It is a little bit difficult and I do not have an immediate answers to my questions like in the face to face.
Date published: 2023-03-15
Rated 5 out of 5 by from Fantastic! Love the convenience, simplicity and up to date that Turbo Tax provides.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy and helpful 10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by from Couldn't call The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to Use! The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by from turbotax is mediocre Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by from The live expert was great The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax did it For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6781