TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Made a painful experience manageable It was easy to use and provided helpful info. Double and triple check those ads they throw in there every few pages. Those annoying adds catch you off guard!
Date published: 2023-03-11
Rated 5 out of 5 by from User Friendly I use every year for 4 years. I am self employed and its a user friendly platform.
Date published: 2023-03-11
Rated 5 out of 5 by from Way to Go Wanda!!! Will use Turbo Tax live next year - Wanda was very informative and explained everything in detail. Thanks, Wanda
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is great Turbo tax makes it very quick and easy. Makes you feel very informed.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is all I use now, Your experts are so kind and very patient. That is why I keep coming back. I am disabled now since I Had my stroke. so with Turbo Tax I do not even have to leave my home to file my taxes anymore. Thank You!
Date published: 2023-03-11
Rated 1 out of 5 by from Prices Have Skyrocketed I started using Turbotax 5 years ago, it was $40 and a great deal. This year I paid $180 just to file taxes. Now they try to take as much of your return as they can.
Date published: 2023-03-11
Rated 1 out of 5 by from Meh Despite having to owe money multiple fields in Turbo Tax kept talking about how I wanted to get my return credited to my account. Failure to process certain csv files or connect to larger banks have made this yet another terrible tax year
Date published: 2023-03-11
Rated 4 out of 5 by from Long time user, happy with results. Ive used Turbo for about 8 years now, Ive never had any negative results. Even one year when I messed up they were there to help me and answered all my questions, we made sure everything was accurate and good to go. Gave me peace at mind. Thanks to anybody at TT reading this!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is convent and awesome! Sandy was very knowledgeable and likable, made for a easier experience. I started on a date before the date the discount expert advisor ended, but because of death in the family, wasn't able to log back in until days later. Would have been nice to get that discount anyway for starting before hand.
Date published: 2023-03-11
Rated 5 out of 5 by from Tiana was a gem! I was so sad to see that it would take $129 for the deluxe version because I needed to repay for not having healthcare coverage for 6 months out of the year. Yikes. Something so simple, yet so pricey. The price to submit the states income tax was $128 so I was appalled. LUCKILY, Tiana here made my day! Little did she know I also cancelled prior with another tax preparer because of all these fees and such. She was able to discount the federal tax fee and so even though I had to pay for the whopping state taxes fee, I was at least relieved to get a discount. Super happy about this and her help! Love TurboTax and love Tiana's Service. 10/10.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Made a painful experience manageable It was easy to use and provided helpful info. Double and triple check those ads they throw in there every few pages. Those annoying adds catch you off guard!
Date published: 2023-03-11
Rated 5 out of 5 by from User Friendly I use every year for 4 years. I am self employed and its a user friendly platform.
Date published: 2023-03-11
Rated 5 out of 5 by from Way to Go Wanda!!! Will use Turbo Tax live next year - Wanda was very informative and explained everything in detail. Thanks, Wanda
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is great Turbo tax makes it very quick and easy. Makes you feel very informed.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is all I use now, Your experts are so kind and very patient. That is why I keep coming back. I am disabled now since I Had my stroke. so with Turbo Tax I do not even have to leave my home to file my taxes anymore. Thank You!
Date published: 2023-03-11
Rated 1 out of 5 by from Prices Have Skyrocketed I started using Turbotax 5 years ago, it was $40 and a great deal. This year I paid $180 just to file taxes. Now they try to take as much of your return as they can.
Date published: 2023-03-11
Rated 1 out of 5 by from Meh Despite having to owe money multiple fields in Turbo Tax kept talking about how I wanted to get my return credited to my account. Failure to process certain csv files or connect to larger banks have made this yet another terrible tax year
Date published: 2023-03-11
Rated 4 out of 5 by from Long time user, happy with results. Ive used Turbo for about 8 years now, Ive never had any negative results. Even one year when I messed up they were there to help me and answered all my questions, we made sure everything was accurate and good to go. Gave me peace at mind. Thanks to anybody at TT reading this!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is convent and awesome! Sandy was very knowledgeable and likable, made for a easier experience. I started on a date before the date the discount expert advisor ended, but because of death in the family, wasn't able to log back in until days later. Would have been nice to get that discount anyway for starting before hand.
Date published: 2023-03-11
Rated 5 out of 5 by from Tiana was a gem! I was so sad to see that it would take $129 for the deluxe version because I needed to repay for not having healthcare coverage for 6 months out of the year. Yikes. Something so simple, yet so pricey. The price to submit the states income tax was $128 so I was appalled. LUCKILY, Tiana here made my day! Little did she know I also cancelled prior with another tax preparer because of all these fees and such. She was able to discount the federal tax fee and so even though I had to pay for the whopping state taxes fee, I was at least relieved to get a discount. Super happy about this and her help! Love TurboTax and love Tiana's Service. 10/10.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6771