TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I like It was easy to use and helpful. I hope tu use this product next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax, the easiest way to file your taxes. I've been using turbo tax for a lot of years now. It is very easy to use. It walks you through everything. If you don't know what to do, or if you have questions, the help button will answer your questions. I love turbo tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax is awesome! It was fast and easy and I love it! I will definately use Turbo tax again.
Date published: 2023-03-12
Rated 4 out of 5 by from Online Platform MUCH easier to work with I had been dreading working on my taxes. My husband kept reminding me that we needed to get it done, and I had been putting it off. In the past I have had to purchase a physical disk and download the software onto my computer. And for 2021 taxes, I was able to purchase turboTax online, but still had to download the software. This year, the entire format was online, and I didn't have to pay anything up front. I found many of the questions this year easier to understand, and the format used to input information was less confusing this year. I do believe I paid more money in this format, but with the experience being easier at least that was worth it.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax guided me through return awesome The guide was easy to follow. The instructions made it easy to follow. The quandries that I incurred were easily solved by Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from 2023 Review I loved working with the tax expert. She was very educated and answered all of my questions. The only thing I didn't like was that the preparer before getting to my tax expert said it would be all filed in one call. That did not happen. I understand I needed to get a few more things to my tax expert, but it was about two weeks total, which is the same as years past. Please don't advertise that it will get filed the same day, if that is not the case.
Date published: 2023-03-12
Rated 5 out of 5 by from Very good! Very quick, organized and efficient. You cant go wrong with Turbo Tax
Date published: 2023-03-12
Rated 1 out of 5 by from Wouldn't recommend or use ever again Unclear about prices. Offering promos and then charging way more than expected.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax extra charges I chose to pay for state tax with a credit card on the state website, but turbo tax charged $29 to pay with my refund and there was no way to go around it.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use and helps me get my refund fast!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like It was easy to use and helpful. I hope tu use this product next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax, the easiest way to file your taxes. I've been using turbo tax for a lot of years now. It is very easy to use. It walks you through everything. If you don't know what to do, or if you have questions, the help button will answer your questions. I love turbo tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax is awesome! It was fast and easy and I love it! I will definately use Turbo tax again.
Date published: 2023-03-12
Rated 4 out of 5 by from Online Platform MUCH easier to work with I had been dreading working on my taxes. My husband kept reminding me that we needed to get it done, and I had been putting it off. In the past I have had to purchase a physical disk and download the software onto my computer. And for 2021 taxes, I was able to purchase turboTax online, but still had to download the software. This year, the entire format was online, and I didn't have to pay anything up front. I found many of the questions this year easier to understand, and the format used to input information was less confusing this year. I do believe I paid more money in this format, but with the experience being easier at least that was worth it.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax guided me through return awesome The guide was easy to follow. The instructions made it easy to follow. The quandries that I incurred were easily solved by Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from 2023 Review I loved working with the tax expert. She was very educated and answered all of my questions. The only thing I didn't like was that the preparer before getting to my tax expert said it would be all filed in one call. That did not happen. I understand I needed to get a few more things to my tax expert, but it was about two weeks total, which is the same as years past. Please don't advertise that it will get filed the same day, if that is not the case.
Date published: 2023-03-12
Rated 5 out of 5 by from Very good! Very quick, organized and efficient. You cant go wrong with Turbo Tax
Date published: 2023-03-12
Rated 1 out of 5 by from Wouldn't recommend or use ever again Unclear about prices. Offering promos and then charging way more than expected.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax extra charges I chose to pay for state tax with a credit card on the state website, but turbo tax charged $29 to pay with my refund and there was no way to go around it.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use and helps me get my refund fast!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6769