TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is really a great tool! I love that the steps are so easy to follow. Taxes used to be such a difficult process but turbo tax makes it so easy.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! Shobha was a huge help in getting my taxes completed.
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax22 I like Turbo Tax except when I was charge the amount for doing my taxes. I don't remember selecting anything and thought that through my bank, it was free. I could not go back to see the option that was selected and in order to finish, I had to pay.
Date published: 2023-03-15
Rated 3 out of 5 by from Trouble undefined Overall, I've used Turbo Tax for several years without major concerns. This year, however after entering information about my business income and expenses I needed to go back and review because the numbers didn't look right. I referred to forms and the numbers were way off. After two days of grief and little night sleep, I began deleting forms which solved my problems. Please in future versions highlight in "help", that deleting forms and starting over may help.
Date published: 2023-03-15
Rated 5 out of 5 by from IS THERE ANYTHING ELSE? Dear TurboTax, You guys made a big advance in getting your "HELP" sections better for us humans to actually understand! Thanks for listening, D, Gallo
Date published: 2023-03-15
Rated 5 out of 5 by from Love turbo tax Turbo tax is Quick and simple I’ve been using this platform for years and will continue to use Turbo tax
Date published: 2023-03-15
Rated 3 out of 5 by from Easy Software - Hidden costs Good Software. Cost to E-file was included with federal. When I got to efile stages, state return was extra. The program said $20, but actually charged $25.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is helpful With our simple tax situation, it's very easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from I LOVE TURBOTAX ! I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by from ok should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is really a great tool! I love that the steps are so easy to follow. Taxes used to be such a difficult process but turbo tax makes it so easy.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! Shobha was a huge help in getting my taxes completed.
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax22 I like Turbo Tax except when I was charge the amount for doing my taxes. I don't remember selecting anything and thought that through my bank, it was free. I could not go back to see the option that was selected and in order to finish, I had to pay.
Date published: 2023-03-15
Rated 3 out of 5 by from Trouble undefined Overall, I've used Turbo Tax for several years without major concerns. This year, however after entering information about my business income and expenses I needed to go back and review because the numbers didn't look right. I referred to forms and the numbers were way off. After two days of grief and little night sleep, I began deleting forms which solved my problems. Please in future versions highlight in "help", that deleting forms and starting over may help.
Date published: 2023-03-15
Rated 5 out of 5 by from IS THERE ANYTHING ELSE? Dear TurboTax, You guys made a big advance in getting your "HELP" sections better for us humans to actually understand! Thanks for listening, D, Gallo
Date published: 2023-03-15
Rated 5 out of 5 by from Love turbo tax Turbo tax is Quick and simple I’ve been using this platform for years and will continue to use Turbo tax
Date published: 2023-03-15
Rated 3 out of 5 by from Easy Software - Hidden costs Good Software. Cost to E-file was included with federal. When I got to efile stages, state return was extra. The program said $20, but actually charged $25.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is helpful With our simple tax situation, it's very easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from I LOVE TURBOTAX ! I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by from ok should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6767