TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Experience Very Easy and efficient. Quick response from customer service
Date published: 2023-03-12
Rated 4 out of 5 by from works as needed everything was straightforward. however, help for why my return was rejected and during refile was not useful.
Date published: 2023-03-12
Rated 5 out of 5 by from Very Awesome Makes taxes so simple and quick! I have used TurboTax for years and will continue to use.
Date published: 2023-03-12
Rated 4 out of 5 by from Really makes self preperation relativly easy Step by step process makes it easy. I really like that I can do the taxes at my pace.
Date published: 2023-03-12
Rated 5 out of 5 by from I had a great experience with turbo tax No I didn't need a live expert It was done successfully
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax has officially disappointed me I have tried to get my taxes done for the past week and I even paid for the expert help so I know my stuff was done correctly and as quickly as possible. They have told me now multiple times I haven’t checked out (which I have ). My “expert” will only message me right before 6:30 to let me know anything is ever messed up. I’ve been told it’s messing up on their end but I’m paying 300$ plus dollars for the bell and at this point it’s not worth it
Date published: 2023-03-12
Rated 1 out of 5 by from Can't file elect. rely on TTax to keep AGI and PIN Tried several times to file electronically. Keep getting error. I have used TTax for years. This is unacceptable.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is easy to use, perfect for everybody From start to finish, it was mostly easy to understand. the side tips helped well in understanding some of the questions I had along the way. however, I advise people to go with the LIVE feature because some of the aspects of the return are little bit tricky and needed an expert guidance. Even though sometimes it was NOT easy to get to the experts pool, however at the end I was able to connect with an awsome, very knowledgeable expert that cleared all my concerns before filing. Overall, I surely recommend using TurboTax for your tax return filing.
Date published: 2023-03-12
Rated 5 out of 5 by from Hey Team Luna Vincent was extremely professional, knowledgable and friendly. Made my tax return quick and understandable!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax has been helping me for years I have been using turbo tax to do my taxes for the last 8 years.. They are the best tax program for do it yourself people like me. It's a good price, they take the cost right out of your return, so theres nothing up froont, and you get your tax return back in a couple weeks. Ive never had a problem with my tax return when i filed with turbo tax and I'll be coming back to do them again next year. Thanks!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Experience Very Easy and efficient. Quick response from customer service
Date published: 2023-03-12
Rated 4 out of 5 by from works as needed everything was straightforward. however, help for why my return was rejected and during refile was not useful.
Date published: 2023-03-12
Rated 5 out of 5 by from Very Awesome Makes taxes so simple and quick! I have used TurboTax for years and will continue to use.
Date published: 2023-03-12
Rated 4 out of 5 by from Really makes self preperation relativly easy Step by step process makes it easy. I really like that I can do the taxes at my pace.
Date published: 2023-03-12
Rated 5 out of 5 by from I had a great experience with turbo tax No I didn't need a live expert It was done successfully
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax has officially disappointed me I have tried to get my taxes done for the past week and I even paid for the expert help so I know my stuff was done correctly and as quickly as possible. They have told me now multiple times I haven’t checked out (which I have ). My “expert” will only message me right before 6:30 to let me know anything is ever messed up. I’ve been told it’s messing up on their end but I’m paying 300$ plus dollars for the bell and at this point it’s not worth it
Date published: 2023-03-12
Rated 1 out of 5 by from Can't file elect. rely on TTax to keep AGI and PIN Tried several times to file electronically. Keep getting error. I have used TTax for years. This is unacceptable.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is easy to use, perfect for everybody From start to finish, it was mostly easy to understand. the side tips helped well in understanding some of the questions I had along the way. however, I advise people to go with the LIVE feature because some of the aspects of the return are little bit tricky and needed an expert guidance. Even though sometimes it was NOT easy to get to the experts pool, however at the end I was able to connect with an awsome, very knowledgeable expert that cleared all my concerns before filing. Overall, I surely recommend using TurboTax for your tax return filing.
Date published: 2023-03-12
Rated 5 out of 5 by from Hey Team Luna Vincent was extremely professional, knowledgable and friendly. Made my tax return quick and understandable!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax has been helping me for years I have been using turbo tax to do my taxes for the last 8 years.. They are the best tax program for do it yourself people like me. It's a good price, they take the cost right out of your return, so theres nothing up froont, and you get your tax return back in a couple weeks. Ive never had a problem with my tax return when i filed with turbo tax and I'll be coming back to do them again next year. Thanks!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6763