TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax I awesome Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax for 2022. Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy to understand Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
Date published: 2023-03-12
Rated 5 out of 5 by from We LOVE TurboTax! This is our fourth year using TurboTax as a couple. Not only have we saved thousands of dollars over the previous service we used for tax prep, we've also saved days and days of time. The interface is clean, it's easy, and it's quick. I can't imagine going back to the way we used to do our taxes before.
Date published: 2023-03-12
Rated 3 out of 5 by from TURBO TAX ITS TURBO TAX. IT IS WHAT IS IT. NO PROBLEMS DOING IT
Date published: 2023-03-12
Rated 5 out of 5 by from Such An Easy Program to Understand! I have only had great experiences with Turbo Tax. Thank you!!
Date published: 2023-03-12
Rated 5 out of 5 by from No tax return is too difficult. Im now a believer! Just when you think, "Oh theyre going to ask about this? I have no idea what I need or if this applies to me!" TurboTax takes you through it step by step and asks all the right questions to make sure you don't make a mistake. I've used the same tax accountant for years but he retired two years ago. Last year I used someone new and he charged me 2.5x the amount I used to pay (I also had bad experience with him after filing) and this year for 2022 taxes I discovered that some others were charging almost 2x what I paid for filing my 2021 taxes— accountants are charging almost 5x what I used to pay 3 years ago! What is wrong with people I will never know, but I successfully vertically integrated myself into doing my taxes with TurboTax. I have rental income, education expenses, W2, retirement, energy credits etc. I thought it would be difficult and it was not. It did take me a couple of hours but I paid about a third of what I would have paid if I used an accountant this year. That was definitely worth my time!!!
Date published: 2023-03-12
Rated 1 out of 5 by from 1099-B, horrible process Please improve how 1099-B is handled. Also please get Prosper Funding LLC documents to be able to be uploaded.
Date published: 2023-03-12
Rated 5 out of 5 by from Love Turbo Tax! Always easy! No matter the life changes we encounter, each year turbo tax makes it easy to submit our return.
Date published: 2023-03-12
Rated 5 out of 5 by from Its really awesome Turbotax is one of the best app to do Tax file whatever I have used. It guides exactly like a somebody is with me to fill up the form.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax I awesome Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax for 2022. Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy to understand Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
Date published: 2023-03-12
Rated 5 out of 5 by from We LOVE TurboTax! This is our fourth year using TurboTax as a couple. Not only have we saved thousands of dollars over the previous service we used for tax prep, we've also saved days and days of time. The interface is clean, it's easy, and it's quick. I can't imagine going back to the way we used to do our taxes before.
Date published: 2023-03-12
Rated 3 out of 5 by from TURBO TAX ITS TURBO TAX. IT IS WHAT IS IT. NO PROBLEMS DOING IT
Date published: 2023-03-12
Rated 5 out of 5 by from Such An Easy Program to Understand! I have only had great experiences with Turbo Tax. Thank you!!
Date published: 2023-03-12
Rated 5 out of 5 by from No tax return is too difficult. Im now a believer! Just when you think, "Oh theyre going to ask about this? I have no idea what I need or if this applies to me!" TurboTax takes you through it step by step and asks all the right questions to make sure you don't make a mistake. I've used the same tax accountant for years but he retired two years ago. Last year I used someone new and he charged me 2.5x the amount I used to pay (I also had bad experience with him after filing) and this year for 2022 taxes I discovered that some others were charging almost 2x what I paid for filing my 2021 taxes— accountants are charging almost 5x what I used to pay 3 years ago! What is wrong with people I will never know, but I successfully vertically integrated myself into doing my taxes with TurboTax. I have rental income, education expenses, W2, retirement, energy credits etc. I thought it would be difficult and it was not. It did take me a couple of hours but I paid about a third of what I would have paid if I used an accountant this year. That was definitely worth my time!!!
Date published: 2023-03-12
Rated 1 out of 5 by from 1099-B, horrible process Please improve how 1099-B is handled. Also please get Prosper Funding LLC documents to be able to be uploaded.
Date published: 2023-03-12
Rated 5 out of 5 by from Love Turbo Tax! Always easy! No matter the life changes we encounter, each year turbo tax makes it easy to submit our return.
Date published: 2023-03-12
Rated 5 out of 5 by from Its really awesome Turbotax is one of the best app to do Tax file whatever I have used. It guides exactly like a somebody is with me to fill up the form.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6747