TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Ron643 from
Appreciative but a little frustrated3
I was not able to connect with a tax consultant. I requested information about filing the W2 and 1099-MISC forms with my S-Corp taxes to no avail.9
Date published: 2023-03-12
Rated 3 out of 5 by
JohnM2023 from
TurboTax is great...until you have an issue
My taxes are fairly complicated, and I couldn't do them on my own without the help of TurboTax. However, on occasion I run into a glitch and can't find answers right away. This year, I kept getting an error message for royalties (for which I had none) and the default entry was 0. I tried entering 0.00...didn't work. I searched the web - nothing. TurboTax needed me to delete the entry completely prior to moving forward. It took about 2 hours for me to figure this out. Kind of ridiculous, but again, I can't do my taxes without them.
Date published: 2023-03-12
Rated 1 out of 5 by
eatmymiilk from
Surprise charge, Nice!
why do you guys suddenly pull out charges left and right as I am moments away from finishing
Date published: 2023-03-12
Rated 5 out of 5 by
Kristine01 from
The best!
I got a small return but personalized service. How much longer do you need it to be to pass the test.
Date published: 2023-03-12
Rated 5 out of 5 by
Ti Ti from
I love TurboTax
TurboTax is very easy to use. The step-by-step instructions are easy to follow!
Date published: 2023-03-12
Rated 5 out of 5 by
kgbopzkr from
Turbo Tax is Awesome
Great experience! Easy to use and trustworthy process
Date published: 2023-03-12
Rated 4 out of 5 by
moscowengnr22 from
Generally Works
Program generally worked well. The checking process seems a fit flawed, because it would no accept the Texas WebFile # issued by Texas, so I have to send paper copies.
Date published: 2023-03-12
Rated 5 out of 5 by
JOhnwhatsupstatusUSA from
Turbotax I awesome
Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by
DEC2023 from
Turbo Tax for 2022.
Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by
N404ate from
Very easy to understand
Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
All TurboTax® Offerings Reviews - Page 6746
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ron643 from
Appreciative but a little frustrated3
I was not able to connect with a tax consultant. I requested information about filing the W2 and 1099-MISC forms with my S-Corp taxes to no avail.9
Date published: 2023-03-12
Rated 3 out of 5 by
JohnM2023 from
TurboTax is great...until you have an issue
My taxes are fairly complicated, and I couldn't do them on my own without the help of TurboTax. However, on occasion I run into a glitch and can't find answers right away. This year, I kept getting an error message for royalties (for which I had none) and the default entry was 0. I tried entering 0.00...didn't work. I searched the web - nothing. TurboTax needed me to delete the entry completely prior to moving forward. It took about 2 hours for me to figure this out. Kind of ridiculous, but again, I can't do my taxes without them.
Date published: 2023-03-12
Rated 1 out of 5 by
eatmymiilk from
Surprise charge, Nice!
why do you guys suddenly pull out charges left and right as I am moments away from finishing
Date published: 2023-03-12
Rated 5 out of 5 by
Kristine01 from
The best!
I got a small return but personalized service. How much longer do you need it to be to pass the test.
Date published: 2023-03-12
Rated 5 out of 5 by
Ti Ti from
I love TurboTax
TurboTax is very easy to use. The step-by-step instructions are easy to follow!
Date published: 2023-03-12
Rated 5 out of 5 by
kgbopzkr from
Turbo Tax is Awesome
Great experience! Easy to use and trustworthy process
Date published: 2023-03-12
Rated 4 out of 5 by
moscowengnr22 from
Generally Works
Program generally worked well. The checking process seems a fit flawed, because it would no accept the Texas WebFile # issued by Texas, so I have to send paper copies.
Date published: 2023-03-12
Rated 5 out of 5 by
JOhnwhatsupstatusUSA from
Turbotax I awesome
Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by
DEC2023 from
Turbo Tax for 2022.
Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by
N404ate from
Very easy to understand
Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
All TurboTax® Offerings Reviews - Page 6746
Date published: 2023-03-12