TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 8 Years and going strong Thank you, more years to come...Trust is the keyword. Keep it up
Date published: 2023-03-12
Rated 5 out of 5 by from Great help Went through everything and explained it all with great detail
Date published: 2023-03-12
Rated 3 out of 5 by from problem with part of the problem is congress with their constant tinkering of the tax code. Time for another overhaul. manual entering of tax data is error prone. while this software does an adequate job of digging through the complexity, if there is a disagreement it is impossible to tract down.. Even though I over paid taxes for the last 2 years and made quarterly payments turbo taxed assessed underpayment penalty for state taxes. determining the source would have taken hours.
Date published: 2023-03-12
Rated 2 out of 5 by from Displeased Been using TT forever. Loved it at first, but the changes each year are frustrating; harder to use. Also, was once affordable, but having to upgrade to enter interest that results in less income than the cost of the upgrade AND pay extra for State bites. The state product cost me more money than my return from the state!
Date published: 2023-03-12
Rated 5 out of 5 by from EASY AND USER FRIENDLY IT MADE TAXES A BREEZE. Very simple question style, with helpful explanations and tips.
Date published: 2023-03-12
Rated 4 out of 5 by from it was quite easy it was easy and it only took acouple minutes and it applied all my tax checks before it moved on .
Date published: 2023-03-12
Rated 5 out of 5 by from TT IS great!!! Quick,Easy!!! Never had a Problem. Turbo Tax has made filing easy.
Date published: 2023-03-12
Rated 1 out of 5 by from Screwed up my 1099-G Tried to use QR code to scan my 1099-G for FMLA. It registered the state income tax as "TAXABLE GRANT." This is not a field available when entering the 1099-G form, only caught it during my review of my tax forms. Had to go back and delete the 1099-G form then manually entered it myself. I will no longer be using the QR code scanning feature.
Date published: 2023-03-12
Rated 1 out of 5 by from Beware They keep charging more each year and it's very expensive.
Date published: 2023-03-12
Rated 3 out of 5 by from It took me for ever No a good experience, I had to enter the same info over and over again I even had to start all over because my state tax was way too high for no reason.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6733
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 Years and going strong Thank you, more years to come...Trust is the keyword. Keep it up
Date published: 2023-03-12
Rated 5 out of 5 by from Great help Went through everything and explained it all with great detail
Date published: 2023-03-12
Rated 3 out of 5 by from problem with part of the problem is congress with their constant tinkering of the tax code. Time for another overhaul. manual entering of tax data is error prone. while this software does an adequate job of digging through the complexity, if there is a disagreement it is impossible to tract down.. Even though I over paid taxes for the last 2 years and made quarterly payments turbo taxed assessed underpayment penalty for state taxes. determining the source would have taken hours.
Date published: 2023-03-12
Rated 2 out of 5 by from Displeased Been using TT forever. Loved it at first, but the changes each year are frustrating; harder to use. Also, was once affordable, but having to upgrade to enter interest that results in less income than the cost of the upgrade AND pay extra for State bites. The state product cost me more money than my return from the state!
Date published: 2023-03-12
Rated 5 out of 5 by from EASY AND USER FRIENDLY IT MADE TAXES A BREEZE. Very simple question style, with helpful explanations and tips.
Date published: 2023-03-12
Rated 4 out of 5 by from it was quite easy it was easy and it only took acouple minutes and it applied all my tax checks before it moved on .
Date published: 2023-03-12
Rated 5 out of 5 by from TT IS great!!! Quick,Easy!!! Never had a Problem. Turbo Tax has made filing easy.
Date published: 2023-03-12
Rated 1 out of 5 by from Screwed up my 1099-G Tried to use QR code to scan my 1099-G for FMLA. It registered the state income tax as "TAXABLE GRANT." This is not a field available when entering the 1099-G form, only caught it during my review of my tax forms. Had to go back and delete the 1099-G form then manually entered it myself. I will no longer be using the QR code scanning feature.
Date published: 2023-03-12
Rated 1 out of 5 by from Beware They keep charging more each year and it's very expensive.
Date published: 2023-03-12
Rated 3 out of 5 by from It took me for ever No a good experience, I had to enter the same info over and over again I even had to start all over because my state tax was way too high for no reason.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6733