TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! This is not Turbo Tax's First Rodeo I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by from HIGHWAY Robbery!!!!!!!!!! You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by from Quick Easy User Friendly Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by from Easy to use but soooo expensive Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by from hidden fees The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by from 5+ years with TurboTax Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbo Tax is Good/But Your Processing Fees Are Not It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the BEST! Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6721
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! This is not Turbo Tax's First Rodeo I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by from HIGHWAY Robbery!!!!!!!!!! You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by from Quick Easy User Friendly Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by from Easy to use but soooo expensive Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by from hidden fees The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by from 5+ years with TurboTax Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbo Tax is Good/But Your Processing Fees Are Not It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the BEST! Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6721