TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Ed B NC from
So easy! This is not Turbo Tax's First Rodeo
I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by
MJ Reilly from
HIGHWAY Robbery!!!!!!!!!!
You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by
JackTheTechnician from
Quick Easy User Friendly
Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by
Chris3424234 from
Easy to use but soooo expensive
Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by
RippedJewgurl from
hidden fees
The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by
Teffiana from
Love TurboTax
i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by
California Sr from
5+ years with TurboTax
Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by
DavidK44 from
Turbo Tax is Good/But Your Processing Fees Are Not
It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by
NJ25 from
Turbo Tax is the BEST!
Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by
IndenturedServant from
Never again
Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
All TurboTax® Offerings Reviews - Page 6721
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ed B NC from
So easy! This is not Turbo Tax's First Rodeo
I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by
MJ Reilly from
HIGHWAY Robbery!!!!!!!!!!
You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by
JackTheTechnician from
Quick Easy User Friendly
Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by
Chris3424234 from
Easy to use but soooo expensive
Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by
RippedJewgurl from
hidden fees
The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by
Teffiana from
Love TurboTax
i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by
California Sr from
5+ years with TurboTax
Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by
DavidK44 from
Turbo Tax is Good/But Your Processing Fees Are Not
It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by
NJ25 from
Turbo Tax is the BEST!
Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by
IndenturedServant from
Never again
Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
All TurboTax® Offerings Reviews - Page 6721
Date published: 2023-03-12