TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Loves how easy TurboTax made filing Easy, fast, and convenient. TurboTax e-filing saved time, money, and energy and I'd recommend it to anyone.
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing service User friendly and easy to navigate, and the tax expert helped me out a lot.
Date published: 2023-03-12
Rated 1 out of 5 by from Getting too expensive for me to use Seems like I have to do most of the work and input info. Why so expensive. I am retired and was shocked at this years charge. Be better off using some other way next year. Also not happy check has to be direct deposited because amount taken out of return. Huge disappointment using turbotax - would not recommend if anyone cares.
Date published: 2023-03-12
Rated 5 out of 5 by from great service very easy and fast. a bit pushy with the add ons and upgrades .i would recommend.
Date published: 2023-03-12
Rated 4 out of 5 by from TURBO TAX I THINK USING YOUR TURBO TAX ONLINE IS OVERPRICED YET IT WAS EASY TO USE. I LITERALLY HAD TO PAY $192.00 TO FILE FOR FEDERAL AND STATE.
Date published: 2023-03-12
Rated 5 out of 5 by from I like TurboTax It's easy for me to do our business taxes without having to pay someone else.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Mostly awsome Having worked at Intuit for 20+ years, I know it is a solid product and I always use it to do my taxes and get my friends and family to buy theirs so I can file their taxes for them too. As easy as it is I can't believe how many people done want to take the time. Any way , This was the forst year that I had to call for support. First I had an update that froze and I had to end task on TT. Then It would not start , tried everything I knew before calling support including search the web. The tech support rep was very nice, helpful and knowledgeable. I ended up reinstalling but it did work and I continued on.
Date published: 2023-03-12
Rated 4 out of 5 by from my review needless time expended unchecking boxes that I didnt need in order for it to accept my data and move on.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax lied to me I got all the way through my taxes and was told I had to pay the TurboTax Premium fee to file. It was made to look optional all other times. I would've paid a human to do my taxes for that money.
Date published: 2023-03-12
Rated 5 out of 5 by from If I can do it, anyone can I like words, not so much numbers. I was never good at math, and always a little intimidated because of it. But this software knows what it's doing, so I don't worry about not understanding any of it. I can answer questions. I can ask questions. That's all it takes to do you taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loves how easy TurboTax made filing Easy, fast, and convenient. TurboTax e-filing saved time, money, and energy and I'd recommend it to anyone.
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing service User friendly and easy to navigate, and the tax expert helped me out a lot.
Date published: 2023-03-12
Rated 1 out of 5 by from Getting too expensive for me to use Seems like I have to do most of the work and input info. Why so expensive. I am retired and was shocked at this years charge. Be better off using some other way next year. Also not happy check has to be direct deposited because amount taken out of return. Huge disappointment using turbotax - would not recommend if anyone cares.
Date published: 2023-03-12
Rated 5 out of 5 by from great service very easy and fast. a bit pushy with the add ons and upgrades .i would recommend.
Date published: 2023-03-12
Rated 4 out of 5 by from TURBO TAX I THINK USING YOUR TURBO TAX ONLINE IS OVERPRICED YET IT WAS EASY TO USE. I LITERALLY HAD TO PAY $192.00 TO FILE FOR FEDERAL AND STATE.
Date published: 2023-03-12
Rated 5 out of 5 by from I like TurboTax It's easy for me to do our business taxes without having to pay someone else.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Mostly awsome Having worked at Intuit for 20+ years, I know it is a solid product and I always use it to do my taxes and get my friends and family to buy theirs so I can file their taxes for them too. As easy as it is I can't believe how many people done want to take the time. Any way , This was the forst year that I had to call for support. First I had an update that froze and I had to end task on TT. Then It would not start , tried everything I knew before calling support including search the web. The tech support rep was very nice, helpful and knowledgeable. I ended up reinstalling but it did work and I continued on.
Date published: 2023-03-12
Rated 4 out of 5 by from my review needless time expended unchecking boxes that I didnt need in order for it to accept my data and move on.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax lied to me I got all the way through my taxes and was told I had to pay the TurboTax Premium fee to file. It was made to look optional all other times. I would've paid a human to do my taxes for that money.
Date published: 2023-03-12
Rated 5 out of 5 by from If I can do it, anyone can I like words, not so much numbers. I was never good at math, and always a little intimidated because of it. But this software knows what it's doing, so I don't worry about not understanding any of it. I can answer questions. I can ask questions. That's all it takes to do you taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6706