TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
GaryB12345 from
Technical issues made filing extremely burdensome.
State W2s got stuck with additional blank rows with no instructions on how to remove. Filing took hours. Will not use again.
Date published: 2023-03-12
Rated 5 out of 5 by
Math Is Cool from
Thankful for Turbo Tax
I'm so thankful that Turbo Tax exists! I remember the days of pouring over tax forms and searching through instructions trying to make sure I didn't do anything wrong on my forms. Turbo Tax takes away so much stress.
Date published: 2023-03-12
Rated 5 out of 5 by
teacherinohio from
Fast, Efficient and Understandable
I appreciate that as a return user, my information is immediately uploaded and all I have to do is update, delete or easily add new information. If I have a question, the embedded question mark icon helps thoroughly guide me to continuing with confidence throughout each section.
Date published: 2023-03-12
Rated 5 out of 5 by
Luis575 from
Alright experience
took a little long towards the end but eventually went through.
Date published: 2023-03-12
Rated 5 out of 5 by
merryohara from
love turbo tax
It does get a little confusing when I keep getting to review when I know I completed the section, makes me second guess myself but in all it works out
Date published: 2023-03-12
Rated 5 out of 5 by
JellyBellysNow from
I feel confident using Turbo Tax Deluxe for filing
I have been using Turbo Tax for years. Never had any issues with the software.
Date published: 2023-03-12
Rated 4 out of 5 by
SBNM from
Simple and fast
Form imports could be handled better. Otherwise, simple and fast
Date published: 2023-03-12
Rated 5 out of 5 by
lizYar from
Turbo Tax is excellent!
I found Turbo Tax very helpful. My online assistant Donna was great. Made filing simple.
Date published: 2023-03-12
Rated 4 out of 5 by
MJD WV from
When it works, it's great.
This year I was filing two tax returns for different family members. Connection problems with the server turned the first attempt to purchase a state filing into a half-hour ordeal. Once completed, the second return filed smoothly.
Date published: 2023-03-12
Rated 3 out of 5 by
pete pags from
Great but error in the 8915F Ws was disturbing.
turbo tax was a great as usual except that my returns were rejected due to an error on the 8915F worksheet - even as I had box D checked it added a zero ('0') in the first C box - this was caught when I filed my federal and state forms and was rejected - this SHOULD have been flagged in the FEDERAL review! this was rather embarrassing and now I hope my returns don't get flagged because of this error generated in the software - PLEASE catch this bug so others don't get rejected by the IRS software.. thank you
All TurboTax® Offerings Reviews - Page 6703
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
GaryB12345 from
Technical issues made filing extremely burdensome.
State W2s got stuck with additional blank rows with no instructions on how to remove. Filing took hours. Will not use again.
Date published: 2023-03-12
Rated 5 out of 5 by
Math Is Cool from
Thankful for Turbo Tax
I'm so thankful that Turbo Tax exists! I remember the days of pouring over tax forms and searching through instructions trying to make sure I didn't do anything wrong on my forms. Turbo Tax takes away so much stress.
Date published: 2023-03-12
Rated 5 out of 5 by
teacherinohio from
Fast, Efficient and Understandable
I appreciate that as a return user, my information is immediately uploaded and all I have to do is update, delete or easily add new information. If I have a question, the embedded question mark icon helps thoroughly guide me to continuing with confidence throughout each section.
Date published: 2023-03-12
Rated 5 out of 5 by
Luis575 from
Alright experience
took a little long towards the end but eventually went through.
Date published: 2023-03-12
Rated 5 out of 5 by
merryohara from
love turbo tax
It does get a little confusing when I keep getting to review when I know I completed the section, makes me second guess myself but in all it works out
Date published: 2023-03-12
Rated 5 out of 5 by
JellyBellysNow from
I feel confident using Turbo Tax Deluxe for filing
I have been using Turbo Tax for years. Never had any issues with the software.
Date published: 2023-03-12
Rated 4 out of 5 by
SBNM from
Simple and fast
Form imports could be handled better. Otherwise, simple and fast
Date published: 2023-03-12
Rated 5 out of 5 by
lizYar from
Turbo Tax is excellent!
I found Turbo Tax very helpful. My online assistant Donna was great. Made filing simple.
Date published: 2023-03-12
Rated 4 out of 5 by
MJD WV from
When it works, it's great.
This year I was filing two tax returns for different family members. Connection problems with the server turned the first attempt to purchase a state filing into a half-hour ordeal. Once completed, the second return filed smoothly.
Date published: 2023-03-12
Rated 3 out of 5 by
pete pags from
Great but error in the 8915F Ws was disturbing.
turbo tax was a great as usual except that my returns were rejected due to an error on the 8915F worksheet - even as I had box D checked it added a zero ('0') in the first C box - this was caught when I filed my federal and state forms and was rejected - this SHOULD have been flagged in the FEDERAL review! this was rather embarrassing and now I hope my returns don't get flagged because of this error generated in the software - PLEASE catch this bug so others don't get rejected by the IRS software.. thank you
All TurboTax® Offerings Reviews - Page 6703
Date published: 2023-03-12