TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome! Easiest tax tool on the market! So glad I used them
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome! Nekita was engaging and was available to answer any question I had. Hope i get her to assist me with my taxes next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Simple Everything was explained thoroughly to my understanding.
Date published: 2023-03-12
Rated 5 out of 5 by from Very user friendly and easy to use Used Turbo Tax to complete both business and personal returns. Turbo Tax is very intuitive and highly recommend it!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is Great! Easy to use and understand. The software is also fast.
Date published: 2023-03-12
Rated 3 out of 5 by from Cheap but time consuming and sometimes confusing Most of this was pretty strait forward. Document input was easy and pretty nice not having to type everything into the forms. Some bad things are that you cannot jump from one part to another without clicking a billion times and running through each part of the questions already answered. The rental property portion for our in home air bnb is time consuming and confusing because it takes percentages of everything you put in and you cannot see or edit the forms accordingly. I do contracting, Farming, Air BNB, and my wife still has her work.
Date published: 2023-03-12
Rated 1 out of 5 by from Misleading, Not Terribly Helpful I've been using TurboTax for years. It looks like the free version was dropped, but this is not made clear. It's still visible but ghosted/grayed out. It's also frustrating that I'm paying for this product and still using internet search engines to answer basic questions.
Date published: 2023-03-12
Rated 5 out of 5 by from Easiest way to file TurboTax continues to be the easiest and most cost effective way to file. Having tried another service last year, I found myself going back to TurboTax for reliability and ease.
Date published: 2023-03-12
Rated 3 out of 5 by from I had a great experience with my tax pro My tax pro was great but we had a lot of trouble with the connection. Also, we had to do several sections over and over and there were a lot of work arounds. It took over 4 hours to complete my return.
Date published: 2023-03-12
Rated 5 out of 5 by from So Easy! Franklin was a great help. He was able to explaine everythig clearly.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6693
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome! Easiest tax tool on the market! So glad I used them
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome! Nekita was engaging and was available to answer any question I had. Hope i get her to assist me with my taxes next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Simple Everything was explained thoroughly to my understanding.
Date published: 2023-03-12
Rated 5 out of 5 by from Very user friendly and easy to use Used Turbo Tax to complete both business and personal returns. Turbo Tax is very intuitive and highly recommend it!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is Great! Easy to use and understand. The software is also fast.
Date published: 2023-03-12
Rated 3 out of 5 by from Cheap but time consuming and sometimes confusing Most of this was pretty strait forward. Document input was easy and pretty nice not having to type everything into the forms. Some bad things are that you cannot jump from one part to another without clicking a billion times and running through each part of the questions already answered. The rental property portion for our in home air bnb is time consuming and confusing because it takes percentages of everything you put in and you cannot see or edit the forms accordingly. I do contracting, Farming, Air BNB, and my wife still has her work.
Date published: 2023-03-12
Rated 1 out of 5 by from Misleading, Not Terribly Helpful I've been using TurboTax for years. It looks like the free version was dropped, but this is not made clear. It's still visible but ghosted/grayed out. It's also frustrating that I'm paying for this product and still using internet search engines to answer basic questions.
Date published: 2023-03-12
Rated 5 out of 5 by from Easiest way to file TurboTax continues to be the easiest and most cost effective way to file. Having tried another service last year, I found myself going back to TurboTax for reliability and ease.
Date published: 2023-03-12
Rated 3 out of 5 by from I had a great experience with my tax pro My tax pro was great but we had a lot of trouble with the connection. Also, we had to do several sections over and over and there were a lot of work arounds. It took over 4 hours to complete my return.
Date published: 2023-03-12
Rated 5 out of 5 by from So Easy! Franklin was a great help. He was able to explaine everythig clearly.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6693