TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very nice Fast, easy, stress-free... Simple to do on your own!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is so easy! It was easy to navigate. Easy to complete. I am grateful for the free option to use Turbo Tax for the first time.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax was great easy to use, very helpful. recommend to all my friends
Date published: 2023-03-12
Rated 2 out of 5 by from This new turbo tax is very confusing If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by from Pension plan glitch For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax excellent ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Great I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by from Quality of software and help is WAY down I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is excellent It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo tax. Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6672
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very nice Fast, easy, stress-free... Simple to do on your own!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is so easy! It was easy to navigate. Easy to complete. I am grateful for the free option to use Turbo Tax for the first time.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax was great easy to use, very helpful. recommend to all my friends
Date published: 2023-03-12
Rated 2 out of 5 by from This new turbo tax is very confusing If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by from Pension plan glitch For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax excellent ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Great I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by from Quality of software and help is WAY down I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is excellent It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo tax. Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6672