TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Jc17sc from
Very nice
Fast, easy, stress-free... Simple to do on your own!
Date published: 2023-03-12
Rated 5 out of 5 by
ChrisEng from
Turbo Tax is so easy!
It was easy to navigate. Easy to complete. I am grateful for the free option to use Turbo Tax for the first time.
Date published: 2023-03-12
Rated 5 out of 5 by
tutu63 from
turbo tax was great
easy to use, very helpful. recommend to all my friends
Date published: 2023-03-12
Rated 2 out of 5 by
Eddie 63 from
This new turbo tax is very confusing
If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by
kmarie00000 from
Pension plan glitch
For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by
5a6b from
turbo tax excellent
ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by
Gokul123 from
TurboTax is Great
I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by
seagal77 from
Quality of software and help is WAY down
I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by
marzu from
Turbo Tax is excellent
It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by
Bena4 from
Turbo tax.
Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
All TurboTax® Offerings Reviews - Page 6672
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jc17sc from
Very nice
Fast, easy, stress-free... Simple to do on your own!
Date published: 2023-03-12
Rated 5 out of 5 by
ChrisEng from
Turbo Tax is so easy!
It was easy to navigate. Easy to complete. I am grateful for the free option to use Turbo Tax for the first time.
Date published: 2023-03-12
Rated 5 out of 5 by
tutu63 from
turbo tax was great
easy to use, very helpful. recommend to all my friends
Date published: 2023-03-12
Rated 2 out of 5 by
Eddie 63 from
This new turbo tax is very confusing
If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by
kmarie00000 from
Pension plan glitch
For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by
5a6b from
turbo tax excellent
ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by
Gokul123 from
TurboTax is Great
I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by
seagal77 from
Quality of software and help is WAY down
I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by
marzu from
Turbo Tax is excellent
It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by
Bena4 from
Turbo tax.
Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
All TurboTax® Offerings Reviews - Page 6672
Date published: 2023-03-12