TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax Review The process for recovering a user account is terrible. Waited for some time on the phone to talk to an agent and then was hung up on.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy and Painless Very easy to use. The explanations are in terms everyone can understand
Date published: 2023-03-12
Rated 5 out of 5 by from Very user friendly and WAY cheaper than a CPA! CPA took 1 month and $500+ Turbo Tax 3 hours and $178 bucks!
Date published: 2023-03-12
Rated 4 out of 5 by from Very good and secured For me, I have no experience in taxes, it was a bit difficult, but the people who are helping me were the best. very patient and very experienced. Thank you.
Date published: 2023-03-12
Rated 4 out of 5 by from Close to being Awesome I've been using TurboTax for 20 years or so and I like it, overall. Every year though I find it so annoying when I have to enter the same data more than once because the application doesn't use previously entered information all the time. It does more than 75% of the time, but why not 100% of the time? That's why I say it's "close to being awesome".
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Still Awesome! I have been using Turbo Tax for the past decade and I will never use anyone else. Their online tax service is extremely easy to use and thorough! Each section is clearly explained and if you do need further examples or instructions, they provide deeper detail for you!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax Simple and Easy TurboTax is simple and easy to use. I set aside 2 hours every year to complete my taxes. I am usually done in half the time anticipated and now with the time tracker I can see how long I have been on the site. I also appreciate the piece of mind I have with the expert advice.
Date published: 2023-03-12
Rated 5 out of 5 by from Easiest year yet Just seemed more intuitive and clearer this year. Even with self employment and complex needs.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy-Peasy I've used Turbo Tax for the past 5 years now and it's very user-friendly. It imports most of my forms and asks very simple questions to help me determine what to enter. I like that it pulls last year's return and uses that information as a guide.
Date published: 2023-03-12
Rated 4 out of 5 by from turbo tax is very helpful and confident will use again thanks for the help
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Review The process for recovering a user account is terrible. Waited for some time on the phone to talk to an agent and then was hung up on.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy and Painless Very easy to use. The explanations are in terms everyone can understand
Date published: 2023-03-12
Rated 5 out of 5 by from Very user friendly and WAY cheaper than a CPA! CPA took 1 month and $500+ Turbo Tax 3 hours and $178 bucks!
Date published: 2023-03-12
Rated 4 out of 5 by from Very good and secured For me, I have no experience in taxes, it was a bit difficult, but the people who are helping me were the best. very patient and very experienced. Thank you.
Date published: 2023-03-12
Rated 4 out of 5 by from Close to being Awesome I've been using TurboTax for 20 years or so and I like it, overall. Every year though I find it so annoying when I have to enter the same data more than once because the application doesn't use previously entered information all the time. It does more than 75% of the time, but why not 100% of the time? That's why I say it's "close to being awesome".
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Still Awesome! I have been using Turbo Tax for the past decade and I will never use anyone else. Their online tax service is extremely easy to use and thorough! Each section is clearly explained and if you do need further examples or instructions, they provide deeper detail for you!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax Simple and Easy TurboTax is simple and easy to use. I set aside 2 hours every year to complete my taxes. I am usually done in half the time anticipated and now with the time tracker I can see how long I have been on the site. I also appreciate the piece of mind I have with the expert advice.
Date published: 2023-03-12
Rated 5 out of 5 by from Easiest year yet Just seemed more intuitive and clearer this year. Even with self employment and complex needs.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy-Peasy I've used Turbo Tax for the past 5 years now and it's very user-friendly. It imports most of my forms and asks very simple questions to help me determine what to enter. I like that it pulls last year's return and uses that information as a guide.
Date published: 2023-03-12
Rated 4 out of 5 by from turbo tax is very helpful and confident will use again thanks for the help
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6661