TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as good as it used to be I have used TurboTax since the very first version. It became an amazing product over time, but honestly product ease of use is slipping and the help bot is useless. It is sad that you rely on the community to answer most questions. Support and a help button should provide company verified support and help
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Fast, simple, and accurate! I would highly recommend this service to everyone.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Makes Things Easier Turbo Tax takes most of the guesswork out of filing taxes. It makes things much easier and using it year after year also adds to the ease of completing. There are usually one or two things that don't make sense and I feel like I've clicked the wrong box or something but it never causes too much trouble.
Date published: 2023-04-19
Rated 5 out of 5 by from Always Easy Super easy, even with a small business, very happy with it
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Great! Except for certain deductions that I feel it should have asked if we had...like health insurance premiums for self employed indivicuals, I feel that the program worked great. It used to ask, did you have this, or did you have that.....on all deductions.
Date published: 2023-04-19
Rated 1 out of 5 by from I paid $178 to do my own calculations and inputs Your system did not take some of my documents and I had to input myself for $178. Step your game up, next year I'm mailing my taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from My Turno tax experience Turbo Tax is an excellent Tax program i would recommend it to everyone
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best program around I always file my own taxes, and I have never been audited due to your guidance and protection. Tax season is always stressful, but I feel confident every time I use your program. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes taxes as easy as they can be. Made it as easy as taxes can be. Would be nice if taxes were a flat 10%.
Date published: 2023-04-19
Rated 3 out of 5 by from Shoddy work on AMT and K1 carryovers I could not really understand what was being entered in K1 details and carry overs. Examples may have helped. There was a non-obvious way (I hope i got it right) to fill in detailed supporting documents from K1; this was only apparent after a second pass. The Carryover stuff was inconsistent between tax and AMT. Why? That should not happen if we are guided through the interface correctly. I had to (thank you) go the "error correction" process to resolve those.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as good as it used to be I have used TurboTax since the very first version. It became an amazing product over time, but honestly product ease of use is slipping and the help bot is useless. It is sad that you rely on the community to answer most questions. Support and a help button should provide company verified support and help
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Fast, simple, and accurate! I would highly recommend this service to everyone.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Makes Things Easier Turbo Tax takes most of the guesswork out of filing taxes. It makes things much easier and using it year after year also adds to the ease of completing. There are usually one or two things that don't make sense and I feel like I've clicked the wrong box or something but it never causes too much trouble.
Date published: 2023-04-19
Rated 5 out of 5 by from Always Easy Super easy, even with a small business, very happy with it
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Great! Except for certain deductions that I feel it should have asked if we had...like health insurance premiums for self employed indivicuals, I feel that the program worked great. It used to ask, did you have this, or did you have that.....on all deductions.
Date published: 2023-04-19
Rated 1 out of 5 by from I paid $178 to do my own calculations and inputs Your system did not take some of my documents and I had to input myself for $178. Step your game up, next year I'm mailing my taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from My Turno tax experience Turbo Tax is an excellent Tax program i would recommend it to everyone
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best program around I always file my own taxes, and I have never been audited due to your guidance and protection. Tax season is always stressful, but I feel confident every time I use your program. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes taxes as easy as they can be. Made it as easy as taxes can be. Would be nice if taxes were a flat 10%.
Date published: 2023-04-19
Rated 3 out of 5 by from Shoddy work on AMT and K1 carryovers I could not really understand what was being entered in K1 details and carry overs. Examples may have helped. There was a non-obvious way (I hope i got it right) to fill in detailed supporting documents from K1; this was only apparent after a second pass. The Carryover stuff was inconsistent between tax and AMT. Why? That should not happen if we are guided through the interface correctly. I had to (thank you) go the "error correction" process to resolve those.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 667