TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great Program, but directions still need help I have used and trusted Turbo Tax for many years. It is still a GREAT program. Occasionally, the step-by-step directions could use a little more explanation. This year it was the Schedule F, QBI entries. I did not need to enter them, the program automatically transferred and calculated from last return, but it took 3+ experts (and I) to figure that out. I would still totally recommend Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Gave me confidence! I usually have my CPA Tax Preparer do all the work. I just gather the information she tells me she needs, put it in order and fork it over. However, she retired this year and the new guy who was supposed to take over for her never showed, so I had to take care of estimated taxes, closing of my business and the sale and purchase of homes. After going through everything step-by-step, I feel confident I''ve done it right. And if not, I've got someone at TurboTax to support me!
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo It was ok , pretty easy and the representative was nice and helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Fast!! i always dread tax time from previous experiences with other tax programs. turbo tax is fast, asks the right questions, and makes filing easy. Dare I say "fun"!!
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Used again this year. Had a problem but support was great.
Date published: 2023-03-12
Rated 5 out of 5 by from it was easy straight forward and easy. it was simple to enter my information
Date published: 2023-03-12
Rated 2 out of 5 by from Will not be our option next year TurboTax is an interesting experience. The upload features are really nice and helpful, but they don't display the price until you get to the very end, and it is wildly expensive to file both federal and state. The descriptions say it depends on your "tax situation," but spending over $200 to file federal and state without any of their upgrade options is ridiculous and was not disclosed to us until the very end. We are definitely going to find another tax filing solution next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome I've used TurboTax for years. Love it very easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from I love this program! I love this program and have been using it for quite a few years. They stand behind their product, offer very helpful assistance in the form of a real person or in manual-type information. It gets easier to use every year!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6660
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Program, but directions still need help I have used and trusted Turbo Tax for many years. It is still a GREAT program. Occasionally, the step-by-step directions could use a little more explanation. This year it was the Schedule F, QBI entries. I did not need to enter them, the program automatically transferred and calculated from last return, but it took 3+ experts (and I) to figure that out. I would still totally recommend Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Gave me confidence! I usually have my CPA Tax Preparer do all the work. I just gather the information she tells me she needs, put it in order and fork it over. However, she retired this year and the new guy who was supposed to take over for her never showed, so I had to take care of estimated taxes, closing of my business and the sale and purchase of homes. After going through everything step-by-step, I feel confident I''ve done it right. And if not, I've got someone at TurboTax to support me!
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo It was ok , pretty easy and the representative was nice and helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Fast!! i always dread tax time from previous experiences with other tax programs. turbo tax is fast, asks the right questions, and makes filing easy. Dare I say "fun"!!
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Used again this year. Had a problem but support was great.
Date published: 2023-03-12
Rated 5 out of 5 by from it was easy straight forward and easy. it was simple to enter my information
Date published: 2023-03-12
Rated 2 out of 5 by from Will not be our option next year TurboTax is an interesting experience. The upload features are really nice and helpful, but they don't display the price until you get to the very end, and it is wildly expensive to file both federal and state. The descriptions say it depends on your "tax situation," but spending over $200 to file federal and state without any of their upgrade options is ridiculous and was not disclosed to us until the very end. We are definitely going to find another tax filing solution next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome I've used TurboTax for years. Love it very easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from I love this program! I love this program and have been using it for quite a few years. They stand behind their product, offer very helpful assistance in the form of a real person or in manual-type information. It gets easier to use every year!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6660