TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Can't import previous return or 1099's. AWFUL TurboTax Business does not support importing data from previous years return. Nor does it support importing 1099 forms , K1 forms, etc from brokerage firm. This capability is basic to all other versions of TurboTax (that are less expensive). Why is it omitted from TT Business? I will look for alternatives next year.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is User Friendly The system is very easy and user friendly for people with no tax experience.
Date published: 2023-03-13
Rated 5 out of 5 by from Expert Excellent. Fast service. Great support provided by tax expert.
Date published: 2023-03-13
Rated 5 out of 5 by from Worked out great Excellent. I loved the OCR feature, everything W2, 1098T, etc was automatically filled. Also liked how it connected to different portals like TD ameritrade and was able to read the Dividends, Interests etc.
Date published: 2023-03-13
Rated 5 out of 5 by from Love TurboTax Been using for 8years and its so easy every time. Never any issues!
Date published: 2023-03-13
Rated 3 out of 5 by from Great Service with lots of details and information Like the service, but now they are charging for breathing and don't give you many options to reduce cost. I didn't mind paying a simple fee when the return became complex, but this year was not complex. I think this will be my last year with the service and will look for other provider for next year. Just doing federal and one state is $125. I'll evaluate next year if there are any changes in the way/cost they charge for the service.
Date published: 2023-03-13
Rated 2 out of 5 by from turbo tax Expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Great Every Year I file with Turbo Tax every year. Each year has gotten a little bit more complicated. First, just a regular return. Next, adding a K-1 for an LLC. Now, adding several K-1's. Despite my tax situation becoming more complicated, Turbo Tax has alway been very easy to use and navigate!
Date published: 2023-03-13
Rated 3 out of 5 by from Easy but scammy Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Can't import previous return or 1099's. AWFUL TurboTax Business does not support importing data from previous years return. Nor does it support importing 1099 forms , K1 forms, etc from brokerage firm. This capability is basic to all other versions of TurboTax (that are less expensive). Why is it omitted from TT Business? I will look for alternatives next year.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is User Friendly The system is very easy and user friendly for people with no tax experience.
Date published: 2023-03-13
Rated 5 out of 5 by from Expert Excellent. Fast service. Great support provided by tax expert.
Date published: 2023-03-13
Rated 5 out of 5 by from Worked out great Excellent. I loved the OCR feature, everything W2, 1098T, etc was automatically filled. Also liked how it connected to different portals like TD ameritrade and was able to read the Dividends, Interests etc.
Date published: 2023-03-13
Rated 5 out of 5 by from Love TurboTax Been using for 8years and its so easy every time. Never any issues!
Date published: 2023-03-13
Rated 3 out of 5 by from Great Service with lots of details and information Like the service, but now they are charging for breathing and don't give you many options to reduce cost. I didn't mind paying a simple fee when the return became complex, but this year was not complex. I think this will be my last year with the service and will look for other provider for next year. Just doing federal and one state is $125. I'll evaluate next year if there are any changes in the way/cost they charge for the service.
Date published: 2023-03-13
Rated 2 out of 5 by from turbo tax Expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Great Every Year I file with Turbo Tax every year. Each year has gotten a little bit more complicated. First, just a regular return. Next, adding a K-1 for an LLC. Now, adding several K-1's. Despite my tax situation becoming more complicated, Turbo Tax has alway been very easy to use and navigate!
Date published: 2023-03-13
Rated 3 out of 5 by from Easy but scammy Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6654